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Margaret Morales
Franklin Lakes,NJ
Summary
Board-certified Nurse Executive with extensive healthcare experience in leading diverse teams to achieve exceptional outcomes. Expertise includes Nursing Education, Magnet Nursing, Patient Care Services, Hospital Operations, and Nurse Entrepreneurship. Successfully elevated a nationally ranked specialty hospital to its third consecutive Magnet designation. Committed to enhancing patient comfort while adhering to safety and security protocols. Recognized as an international speaker and recipient of numerous nursing awards. Notable contributions include roles as a 2019 Magnet Conference Podium Presenter and 2024 IHI Poster Presenter, with proficiency in crafting compelling Magnet exemplars that drive organizational excellence.
Overview
18
18
years of professional experience
3
3
Certifications
Work History
Assistant Director of Nursing
Montefiore Einstein Health System
08.2024 - Current
- Participated in Magnet Re-Designation activities including Magnet Exemplar writing, poster presentations, abstract writing for national conferences and nursing research forums.
- Evaluated, and supported clinical workflows leading to exemplary performance in nursing sensitive indicators that outperform national benchmarks- CLABSI, CAUTI, FALLS, HAPU.
- Developed the curriculum of competency for CARF Accreditation.
- Developed Nurse Leader Education Curriculum
- Member- RN Mentorship Implementation Team.
- National Presenter- IHI Forum. 2024- CARF Curriculum.
- Intended National Poster Presenter IHI Forum.2025
- Presenter: Nursing Research Day- Montefiore Health System
- Coordinated interdisciplinary communication to improve patient outcomes and safety measures.
- Developed training programs to improve clinical skills and compliance among nursing teams.
- Led nursing staff in implementing patient care protocols and best practices.
- Developed training programs to enhance clinical skills and compliance among nursing teams.
Manager of Nursing Professional Development
Hackensack Meridian Health System
05.2021 - 06.2024
- Led Nursing Education team of 24 members including Wound Care Advanced Practice Nurses, Pain Management APN's & Diabetes Specialists,
- Developed strategic initiatives to improve service efficiency and staff performance, and nursing education outcomes
- Implemented quality control measures ensuring compliance with healthcare standards, in Pain Management, Wound Care, Diabetes
- Mentored junior nurse educators, fostering professional growth and leadership skills.
- Directed nursing professional development programs enhancing employee competencies and patient interaction skills.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Established performance metrics to monitor departmental effectiveness and drive accountability.
- Developed strategic initiatives to improve service efficiency and staff performance.
- Led operational teams to enhance patient care and streamline processes.
- Led cross-functional teams to enhance operational efficiency and patient care quality.
- Developed and implemented strategic initiatives to optimize resource allocation and service delivery.
Vice President: Patient Care Services: New York Eye and Ear Infirmary
Mount Sinai Health System
02.2016 - 09.2020
- Executive Leader for 600 employees in Patient Care Services, Social Work, Ambulatory Care, Quality, and Magnet. Successfully led the 2019 Magnet Designation.
- Steered the New York Eye and Ear Infirmary Campus through COVID-19 Pandemic as Incident Commander, Operations Chief.
- Transformed Inpatient care resulting in Patient Satisfaction with Nursing reaching 98 % -2019-2020.
- Instituted evidence-based practices resulting in sustained zero incidence of HAPU, CAUTI.
- Reduced Nursing overtime in 2020 through cost-conscious care and balanced nursing schedules.
- Led strategic initiatives enhancing operational efficiency across multiple departments.
- Directed cross-functional teams to implement innovative healthcare delivery models.
- Oversaw financial planning and budgeting processes, ensuring resource alignment with strategic objectives.
- Mentored senior leaders, promoting professional development and succession planning within the organization.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Developed and executed performance improvement plans, increasing service quality metrics.
- Fostered collaborative relationships with stakeholders to drive organizational goals.
Senior Director: Nursing Education, Clinical Effectiveness, Research and Magnet
Mount Sinai Downtown, Brooklyn and New York Eye and Ear Infirmary
05.2008 - 05.2010
- Directed all aspects of Nursing Education, Magnet, Nursing Quality and Research for 3 campus sites.
- Ignited a return on investment (ROI) model for Nursing Education leading to improved patient outcomes and Joint Commission disease certifications in Stroke, Bariatric Surgery, Orthopedics, Palliative Care.
- Transformed Nursing Education resulting in exemplary NDNQI Nurse Education satisfaction rates 2017.
- Authored the Mount Sinai Strategic Competency Plan for Patient Care Services.
- Engineered Nursing standards of care leading to decreases in Falls, HAPU, CAUTI, CLABSI, Assaults.
- Originated a new RN Nurse Fellows program resulting in a 97 % RN job acquisition rate within 3 months.
- Directed Joint Commission Accreditation Survey preparations for Patient Care Services.
- Improved Hand Hygiene rates by 25 % in 2018-2019 by pioneering the TJC Hand Hygiene Program.
- Elected Chairperson of the Nursing Professional Development Steering Committee for Mount Sinai.
- Promoted to Vice President of Patient Care Services- Mount Sinai -New York Eye and Ear Infirmary.
- Directed operational improvements resulting in enhanced efficiency and reduced costs across multiple departments.
Program Director: Nursing Education
New York Presbyterian-Cornell Ranked # 4 in Nation
06.2013 - 01.2016
- Directed Nurse Educators for Burn, Critical- Care, Periop, Ambulatory, Med-Surg, ER, Peds, OB, NICU.
- Created and implemented a cross-campus curriculum of competency for all nursing NYP service lines.
- Increased New RN retention rates by 20 % by starting the AMN-NYP New Grad Residency Program.
- Procured, integrated and evaluated national learning management systems for nursing including Periop101, Essentials of Critical Care Curriculum (ECCO), GNOSIS for the OB Service Line, Emergency Nurses Association Curriculum, and Oncology ONS Curriculum leading to competency optimization, cost -savings, reduction of waste, national benchmarking, and increase in Nurse certification rates.
- Led cross-functional teams to enhance program delivery and operational efficiency.
- Developed strategic partnerships to expand service offerings and improve patient outcomes.
- Facilitated training sessions for staff to promote best practices and continuous professional development.
Education
Graduate Degree - Nursing
New York University
New York, New YorkBSN - Nursing
Rutgers University College of Nursing
Newark, NJPhD
Adelphi University
Skills
- Leadership in healthcare teams
- Budget allocation oversight
- Project management
- Workforce development
- Digital content development
- Decision-making
- Strategic planning
- Nursing management
- Curriculum Development
- Clinical leadership
- Capital budget management
- Magnet Nursing Excellence Culture
- Case management
Accomplishments
- Led NYEE to the 3rd Magnet Designation with (3) Magnet Exemplars in CAUTI, FALLS, HAPU.
- Improved Patient Satisfaction through care delivery optimization.
- Decreased Nurse Assaults by 15% by integrating an EBP Violence into the clinical workflow in Adult Medical Surgical nursing .
- Increased Nurse Certification rates by 25 % by procuring the ANA Success Pays Program.
- Optimized Shared Governance attendance rates by 20%.
- Created a Nursing Strategic Competency Plan resulting in an optimized nursing workforce
- Implemented a Nursing Education Leadership Curriculum
- International Presenter: Podium and Poster Presentations
- Authored Magnet Exemplars for Magnet Re-designation
- Appointment: : ANCC Content Expert Panel Nursing Education
Certification
- Nurse Executive-Advanced (NEA-BC)
- Clinical Nurse Specialist in Adult Health (ACNS-BC)
- Professional Development Specialist (NPDA-BC)
- Fundamentals of Magnet Certificate.
- Incident Commander Certifications: ISO 100, 200 700. BCLS, ACLS.
Timeline
Assistant Director of Nursing
Montefiore Einstein Health System
08.2024 - Current
Manager of Nursing Professional Development
Hackensack Meridian Health System
05.2021 - 06.2024
Vice President: Patient Care Services: New York Eye and Ear Infirmary
Mount Sinai Health System
02.2016 - 09.2020
Program Director: Nursing Education
New York Presbyterian-Cornell Ranked # 4 in Nation
06.2013 - 01.2016
Senior Director: Nursing Education, Clinical Effectiveness, Research and Magnet
Mount Sinai Downtown, Brooklyn and New York Eye and Ear Infirmary
05.2008 - 05.2010
PhD
Adelphi University
Graduate Degree - Nursing
New York University
BSN - Nursing
Rutgers University College of Nursing
Personal Information
Title: APRN, ANCS, NEA-BC, NPDA-BC
AWARDS
Recipient: Nursing Management Award for Excellence., Recipient: MCIC Grant- $30,000. OB Education., Recipient: Sigma Theta Tau: Pinnacle Award: Electronic Media Award., Winner: ANPD Poster Session. Association of Nursing Professional Development .1st Place.
Work Availability
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Nursing Leadership Award
Nursing Management Leadership Award, Daisy Nurse Leader Recipient
Affiliations
- American Nurses Association