Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic

Margaret Mwaura

Willoughby,OH

Overview

12
12
years of professional experience

Work History

Marketer

CDS
Willoughby, OH
04.2023 - Current
  • Developed and implemented effective marketing strategies to promote products for different vendors.

Insurance Agent

Old Mutual Kenya
Nairobi, Kenya
09.2017 - 12.2018
  • Provided customers with information regarding plan features, pricing, and availability.
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.
  • Developed relationships with new clients through cold calling and referrals from existing customers.

Head of Sales & Marketing

Tru Foods
Mombasa, Kenya
12.2014 - 04.2017
  • Organized promotional events, such as pushing and educating customers on the new products from the company.
  • Analyzed competitor strategies in order to develop competitive advantages.
  • Developed sales presentations that highlighted key features of products or services being sold.
  • Planned, wrote and presented sales pitches and developed proposals that spoke to client needs, concerns and objectives and addressed decision-makers within client organizations.

Receptionist Administrator

Elegant Holdings
Mombasa Kenya, Kenya
04.2013 - 12.2014
  • Greeted visitors and customers warmly, offering refreshments as appropriate.
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Maintained reception area cleanliness and tidiness.
  • Managed the distribution of incoming mail, faxes, and packages.

Education

High School Diploma -

Meru Girls High School
Meru Kenya
11-2009

Some College (No Degree) -

Intraglobal Training Institute
Nairobi Kenya

Some College (No Degree) -

Kenya Insitute of Management
Nairobi Kenya

Skills

  • Campaign optimization
  • Cold calling
  • Market research
  • Marketing
  • Collateral design

Languages

English
Native/ Bilingual
Swahili
Native/ Bilingual
Kikuyu
Native/ Bilingual

Accomplishments

  • Promoted from a sales agent to head of marketing in Tru foods.
  • Earned several awards from Tru foods Kenya for exceeding targets.
  • Promoted in Elegant Holdings from a receptionist to procurement.

Affiliations

  • Personal growth in a company as well as helping the company grow.

Timeline

Marketer

CDS
04.2023 - Current

Insurance Agent

Old Mutual Kenya
09.2017 - 12.2018

Head of Sales & Marketing

Tru Foods
12.2014 - 04.2017

Receptionist Administrator

Elegant Holdings
04.2013 - 12.2014

High School Diploma -

Meru Girls High School

Some College (No Degree) -

Intraglobal Training Institute

Some College (No Degree) -

Kenya Insitute of Management

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Margaret Mwaura