Margaret Neice
Lexington,Kentucky
Summary
Professional healthcare support specialist with strong focus on patient care and safety. Skilled in efficiently transporting patients, ensuring comfort, and maintaining confidentiality. Known for effective teamwork, adaptability, and achieving positive outcomes in fast-paced environments. Reliable, compassionate, and well-versed in handling medical equipment and adhering to protocols.
Overview
11
11
years of professional experience
Work History
Patient Transporter
University Of Kentucky Chandler Medical Center
03.2018 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Supported clinical staff during emergencies as needed, showcasing adaptability and commitment to overall hospital goals.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
Front Desk Receptionist
Microtel Inn & Suites By Wyndham
05.2016 - 03.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Completed data entry and filing to keep records updated for easy retrieval.
- Collected Credit card/cash payments, processed transactions and updated relevant records.
Facilities Management
University Of Kentucky Campus
07.2013 - 02.2016
- Collaborated with facilities management to address maintenance concerns promptly, maintaining a comfortable living environment for residents.
- Collaborated effectively with facilities management teams to address ongoing maintenance concerns or special project needs promptly.
- Coordinated with facilities management to ensure proper functioning of all access control devices, keeping the workplace secure at all times.
Education
GED -
Bluegrass Community And Technical College
Lexington, KY05-2006
Skills
- Patient Communication
- Patient Safety
- Patient confidentiality
- Customer Service
- Healthcare system understanding
- Patient Transport
- Bedside manner
- Professionalism and Ethics
- Basic Life Support Certification
- Medical terminology knowledge
- Transportation Procedures
- Infection Control
- Mobility Assistance
- Medical Documentation
- Equipment Disinfection
- Identification management
- Active Listening
- Patient Lifting
- Time Management
- Attention to Detail
- Problem-solving abilities
- Basic Life Support
Timeline
Patient Transporter
University Of Kentucky Chandler Medical Center
03.2018 - Current
Front Desk Receptionist
Microtel Inn & Suites By Wyndham
05.2016 - 03.2018
Facilities Management
University Of Kentucky Campus
07.2013 - 02.2016
GED -
Bluegrass Community And Technical College
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