MARGARET NG
Millbrae,CA
Summary
Goal driven professional with track record experience in asset management, contract negotiation, real estate development, and property management
Overview
15
15
years of professional experience
Work History
Property & Asset Manager
Maan Global Corporation
03.2015 - Current
- Effectively reduces vacancy over 30% while improves ROI 25% by implementing co-living residential space
- Improve tenant management process efficiency by implemented biometric code and phone app entrance access to enable remote property management
- Improve company cash flow with online payment platform along with advance rent payment notification while reduce accounting reporting lapse time
- Manage portfolio of rental property, i.e. property advertising, capital improvement, pricing negotiation, and loan structures
- Oversee all aspects of property management: tenant placement, maintenance & repair, workers schedules
- Conduct site inspection to evaluate physical condition, operations and current market conditions; identify area of improvement & develop a capital improvement plan to address necessary replacements
- Identify potential development projects; analyze real estate development sites; perform ROI analysis
- Manage construction budget and schedule throughout project life cycle; ensure operating reserves are met
- Oversee accounting, property management and other staffs to validate regulatory / business requirements and setup backend supporting system
- Structure development plan to secure land draw financing and construction loan financing application packages
- Create and maintain up-to-date proforma which reflect project budget, expenses to date and financing plan
- Maintain general ledger and accounting system for each property; Reconcile inter-company accounts
- Negotiate contracts with vendors, sub-contractors, banking partners and etc.
High Touch Operation Manager
Cisco Systems
09.2012 - 02.2015
- Worked with senior management, program leaders/sponsors to assess the overall program direction
- Managed, prioritized and maintained project backlogs; Ensure smooth flow of project execution
- Assessed stakeholder requirements; defined project scope, timeline and resource; created project plan to meet critical priorities, goals, and timelines
- Partnered with vendor business unit, product management and technical assistant center; fostered long term relationships by managing and delivering advanced service improvements
- Worked with designated mission-critical customers, such as service providers and financial services companies, to ensure delivery of premium-level service
- Acted as business driver to diplomatically influence and effectively managed key relationships in challenging situations
- Traveled to quarterly customer site visits to present operational issues/activity, customer satisfaction and gap analysis to customer and internal Cisco personnel
- Ensure proper delivery and sales of product and service solutions
- Identified need for and assist with creation of customer training
- Identified, built and oversaw relationships with customer's internal management process
- Represented customer needs to Cisco post-sales support teams and applicable organizations.
Project Manager
Cisco Capital
01.2009 - 07.2011
- Successfully implemented large complex Country Enablement (CE) programs (including UK, Brazil, India & Italy release) to ensure timely deliverables via project teams and global cross functional teams. Resulted to +$5M tax savings
- Managed initial phase of Cisco Capital Pricing Transformation project by migrating local servers into a centralized data warehouse
- Provided pricing/quoting expertise to drive a workable roadmap with PMOs policies, procedures, and portfolio planning process
- Acted as single point of contact for Cisco Capital in supporting financing activities; collaborated with cross functional team (Legal, Tax, IT, I2C and etc )to implement leasing, loan and other financing operations in new CE entities
- Facilitated ongoing communication with senior management and stakeholders on project status and drove decision making processes
- Managed project lifecycle and drove milestones from project scope identification, requirement gathering, implementation to post go-live phase
- Familiarized local legal compliance, statutory requirements, economic environment and tax practices to assess impacted policies and processes; focus areas includes Brazil, European Union countries, and other emerging markets
- Defined project scope, timeline, resource and deliverables that support business goals in collaboration with senior management and stakeholders
- Drove incremental improvements in multiple country enablement releases by streamlining global/local processes and policies
- Defined budget requirement to support project scopes; on boarded and trained new resources.
Education
Bachelor of Arts - Economics
UCLA
Los AngelesMBA -
San Jose State University
San Jose, CASkills
- Property Management
- Portfolio Management
- Deliver Complex Development Projects
- Business Process Development & Management
- Complex Loan and Leasing Structure
- Asset Acquisition and Management
- Real Estate Development
- Contract Negotiation
- Strategic Planning and Analysis
Accomplishments
- Completed +30 real estate acquisition in 20 years, resulted to +$50M revenue sales
- Implemented co-living residences which resulted to minimal vacancy while improved ROI by 30%
- Implement biometric code and phone app entrance access to enable remote property management; efficiently improved tenant management process by 75%
Other Accomplishments And Activities
- Chairman, Millbrae Economic Vitality Advisor Committee (EVAC)
- VP of Parents Education in Aragon PTSO
- Millbrae Cultural Committee (MCC) Board Member
- Member of Peninsula Business Association
Computer Skills And Other Knowledge
- Advance skills in Quickbooks online and desktop
- Advance skills in MS Excel, Power Point, Project, Word, Google Sheet, Google Drive, Iphone
- Proficiency: Salesforce.com (SFDC), Oracle Business Suite, Crystal Report, MicroStrategy, Business Objects, Brio, Baan, I2, Propel
Areas Of Specialization
- Portfolio & Property Management
- Deliver Complex Development Projects
- Business Process Development & Management
- Complex Loan and Leasing Structure
- Asset Acquisition and Management
- Real Estate Development
- Contract Negotiation
- Strategic Planning and Analysis
Timeline
Property & Asset Manager
Maan Global Corporation
03.2015 - Current
High Touch Operation Manager
Cisco Systems
09.2012 - 02.2015
Project Manager
Cisco Capital
01.2009 - 07.2011
Bachelor of Arts - Economics
UCLA
MBA -
San Jose State University