Margaret O'Brien
Summerville,SC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Dance Teacher
Impact Creative Arts Academy
2020.08 - Current
- Supported students in identifying, setting and achieving personal goals.
- Monitored student progress and provided individualized instruction to meet student needs and goals.
- Assisted students in developing self-advocacy and support skills.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Adhered to studio guidelines and legal requirements.
- Covered safety and health guidelines to avoid injury and inform students fully on risks associated with dance.
Assistant Manager
Famulari's Pizzeria
2020.03 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed senior-level personnel working in marketing and sales capacities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Server
Hawthorne Senior Living
2021.09 - 2022.07
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked closely with senior citizens to help them navigate medical restrictions
Hostess
Wild Ginger Asian Bistro
2021.10 - 2022.02
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered phone calls to take orders, give information and document reservations.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Answered customer questions about hours, seating, and menu information.
- Supported needs of a 15- person wait staff who attended to specific needs of countless customers daily for the dine-in and takeout restaurant with social relevancy and intentionality.
- Input orders accurately into POS terminal, split bills and accepted payments.
Education
High School Diploma -
Sc Governor's School For Science And Mathematics
Hartsville, SC05.2023
Skills
- Evaluate Progress
- Teaching Expertise
- Strength Development
- Providing Feedback
- Customer Service
- Community Outreach
- Social Media Sites
- Recordkeeping Proficiency
- Budget Oversight
- Discipline Management
- Behavior Modeling
Trained Seamstress and Tailor
I have been trained and certified in costume making and fashion design. I volunteer for the local children's theatre to entirely costume 4 shows per year.
Timeline
Hostess
Wild Ginger Asian Bistro
2021.10 - 2022.02
Server
Hawthorne Senior Living
2021.09 - 2022.07
Dance Teacher
Impact Creative Arts Academy
2020.08 - Current
Assistant Manager
Famulari's Pizzeria
2020.03 - Current
High School Diploma -
Sc Governor's School For Science And Mathematics
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