Margaret Payson
Summary
Motivated and personable trained in customer services with multiple college degrees and teaching background in a wide variety of settings talent for quickly mastering technology. Diplomatic and tactful wit professionals and non professionals at all levels. Flexible and versatile- able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Excellent team building skills
Overview
19
19
years of professional experience
Work History
adjunct yoga instructor
Eastern Arizona College, Gila Pueblo Campus
01.2013 - 08.2016
- Educated clients on the benefits of a consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
- Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
- Offered one-on-one or small-group instruction for students needing additional attention and support.
- Maintained positive relationships with class members through personalized and knowledgeable service.
- Emphasized inclusivity in class design, accommodating a diverse range of ages, fitness levels, and abilities through modifications and variations on postures.
- Demonstrated yoga poses and provided verbal cues and adjustments to help students improve alignment and technique.
Retail Customer Sales Associate
Funcity Costumes
08.2002 - 03.2009
- Participated in visual merchandising efforts to create attractive displays and stimulate buyer interest.
- Provided personalized shopping assistance, establishing rapport with customers and enhancing their retail experience.
- Increased customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Engaged in friendly conversation with customer to better uncover individual needs.
Drama Director
Summer Youth Musical Theater Program
06.1997 - 08.2005
- Facilitated creative workshops for cast members to improve their acting techniques and character development skills.
- Coached actors on appropriate vocal projection techniques, improving overall audio quality during performances.
- Enhanced performers'' skills through personalized coaching and constructive feedback during rehearsals.
Education
Associate of Arts - Western Herbalism And Holistic Nutrition
Southwest Institute of Healing Arts
Tempe, AZ2014
Bachelor of Arts - Small Business Management And Entrepreneurship
University of Phoenix
Tempe, AZ2011
Therapeutic Massage Certification
Phoenix Therapeutic Massage College - Phoenix
Phoenix, AZ01.2006
Associate of Applied Science - Small Business Management
Eastern Arizona College
Thatcher, AZ06.1996
Skills
- Patient listener who fully focuses on the speaker
- Strong ability to assess by verbal communication the clients needs
- Strong skills in time management and prioritizing
- High standards of customer service
- The ability to work under pressure
- Self-confidence, drive and enthusiasm
- Good decision making ability
Timeline
adjunct yoga instructor
Eastern Arizona College, Gila Pueblo Campus
01.2013 - 08.2016
Retail Customer Sales Associate
Funcity Costumes
08.2002 - 03.2009
Drama Director
Summer Youth Musical Theater Program
06.1997 - 08.2005
Associate of Arts - Western Herbalism And Holistic Nutrition
Southwest Institute of Healing Arts
Bachelor of Arts - Small Business Management And Entrepreneurship
University of Phoenix
Therapeutic Massage Certification
Phoenix Therapeutic Massage College - Phoenix
Associate of Applied Science - Small Business Management
Eastern Arizona College
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