Margaret Phillips

Responsibilities of a Lice Technician:

• Treatment: Performing lice treatments using the AirAllé FDA-cleared medical device.
• Head Checks: Conducting thorough head checks to identify lice and nits.
• Cleanliness: Maintaining a clean and sanitary environment within the clinic.
• Customer Service: Providing exceptional customer service to clients, including checking in and out, answering questions, and addressing concerns.
• Education: Educating families about lice, prevention, and treatment options.
• Sales: May be required to sell lice removal products and prevention tools.
• Other: Depending on the specific role, additional duties may include scheduling appointments, managing finances, and working in a salon-styled environment.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Enhanced cleanliness by implementing efficient cleaning routines and using appropriate products.
• Performed cleaning and sanitation procedures to maintain safe environment.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Reduced need for deep cleaning interventions by maintaining consistent and thorough daily cleaning schedule.
• Worked in variable temperatures and weather conditions to accomplish cleaning assignments.

• Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
• Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
• Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
• Submitted electronic and paper claims to insurance companies, Medicare and Medicaid to collect medical payments.
• Analyzed medical records to satisfy insurance company mandates.
• Managed a team of medical billers, providing guidance and support for their professional development.
• Increased revenue by identifying underpayments and errors, ensuring proper reimbursement from insurance companies.
• Successfully maintained a high level of team morale and engagement, fostering a positive work environment that encouraged collaboration and dedication to providing top-notch medical billing services.