Margaret Proctor

Work History

Arp's Hardware

01.2024 - Current

Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Interacted with customers by phone, email, or in-person to provide information.
Produced high-quality communications for internal and external use.

Meijer

02.2024 - 05.2024

Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
Prepared bank deposits and corporate cash shipments.
Balanced safe, prepared tills, and prepared register bags for next sales date.
Verified cash flow and electronic transactions from credit card system to balance registers.
Maintained petty cash records of debits and credits in accordance with established policies and procedures.
Sorted and counted coin and currency to make change for associates.
Utilized POS System to enter customer transactions and accurately record all sales.

Chipotle

03.2021 - 01.2023

Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Excelled in every store position and regularly backed up front-line staff.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Trained and mentored new employees to maximize team performance.
Supervised employees and oversaw quality compliance with company standards for food and services.
Cooperated with coworkers to improve customer experience and manage storefront.
Coached crew members to optimize performance and motivate toward more efficient work.
Kept employees operating productively and working on task to meet business and customer needs.

Walmart

11.2018 - 05.2022

Pressed and folded items upon arrival in store to increase visual appeal.
Delivered prompt, friendly service to all customers in our section of store.
Maintained loss prevention standards by monitoring and observing customers on sales floor.
Selected, recommended and located merchandise based on customer needs and desires.
Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
Operated cash register to complete cash, check and credit card transactions.
Greeted and interacted with over customers to assist in selecting and locating merchandise.
Opened and closed cash registers by counting money, separating charge slips, balancing cash drawers and making deposits.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.