Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Margaret Pugh

Product and Project Management
Sarasota,FL

Summary

Diligent Senior Product and Project Manager offering 12 years of success in project management, product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices.

Overview

28
28
years of professional experience

Work History

Product Manager

PropLogix
01.2023 - 01.2024
  • Streamlined product development process by 80% for faster time-to-market and improved efficiency.
  • Optimized product performance with data-driven analysis and continuous improvement initiatives.
  • Implemented Agile methodologies for more efficient project management and team collaboration.
  • Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Coordinated project planning and execution with team members and team leads.

Director of PMO

PropLogix
10.2019 - 02.2023
  • Improved project management processes by implementing best practices and industry-standard tools.
  • Developed and maintained PMO governance framework, ensuring alignment with organizational goals.
  • Enhanced overall project performance by providing guidance and support to project managers and teams.
  • Streamlined communication channels between departments for improved collaboration on projects.
  • Managed implementation of large-scale initiatives, driving efficiency and cost savings by 75%.
  • Established strong PMO team by recruiting, hiring, and mentoring top talent.
  • Evaluated vendor proposals and negotiated contracts for optimal service delivery at competitive pricing levels.
  • Provided personalized end-user training, offering education via in-person and online courses.
  • Designed technical upgrade paths, incorporating requested functionality and performance enhancements.

Senior Product Manager

CommunityForce
06.2012 - 09.2019
  • Increased product adoption by identifying customer needs and developing innovative product features.
  • Led cross-functional teams for successful product launches, resulting in increased market share.
  • Spearheaded competitive analysis to identify market opportunities and drive product differentiation.
  • Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
  • Optimized pricing strategy through thorough market research and data analysis, maximizing profit margins.
  • Championed customer feedback loops to continuously refine products according to evolving customer requirements.
  • Leveraged Agile methodologies for efficient project management and rapid iteration cycles in response to changing market demands.
  • Drove go-to-market plans for product releases, coordinating marketing efforts to raise brand awareness and generate leads.
  • Reduced time-to-market by optimizing workflows throughout entire product lifecycle, from ideation to launch.
  • Collaborated with sales teams on generating targeted marketing materials that effectively communicated unique selling points of each product offering.
  • Evaluated third-party vendor partnerships by assessing their capabilities and performance, ensuring alignment with overall product strategy.
  • Provided training and support to sales team members.
  • Increased new client acquisition through targeted initiatives.
  • Processed incoming bug report analyses to design software update roadmaps.
  • Oversaw product design and roadmap and coordinated aspects of development and rollout.
  • Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.

PMO Director

Community Foundation Of Sarasota County
06.2009 - 05.2012
  • Improved project management processes by implementing best practices and industry-standard tools by launching PMO.
  • Developed and maintained PMO governance framework, ensuring alignment with organizational goals.
  • Enhanced overall project performance by 100% providing guidance and support to project managers and teams.
  • Streamlined communication channels between departments for improved collaboration on projects.
  • Facilitated change management activities to support successful project implementation and adoption.
  • Evaluated vendor proposals and negotiated contracts for optimal service delivery at competitive pricing levels.

Grants and Scholarship Manager

Community Foundation Of Sarasota County
06.1996 - 06.2009
  • Supervised all grant and scholarship management activities including database management, budget tracking, respond to inquiries from grant seekers and donors, draft complex grant agreements, prepare materials for Board of Directors and committee meetings, review budgets of grantee organizations to determine if expenditures align with grant guidelines
  • Implemented and promoted Foundation’s annual scholarship application process and grew program by 25% yearly.
  • Facilitated scholarship selection committees’ responsibilities, assuring regulatory compliance, eligibility requirements and policy.
  • Maintained relationships with donors, board members and local nonprofits.

Education

PMP Certification - Project Management

Villanova University
Villanova, PA
03.2009

High School Diploma -

Riverview High School
Sarasota, FL
05.1986

Skills

  • Product Roadmaps
  • Prioritization and Execution
  • User Feedback Collection
  • Teamwork and Collaboration
  • Product Vision and Strategy
  • Product Lifecycle Management
  • Agile/Scrum Software Development
  • Product Validation
  • Requirements Gathering
  • Business Case Development
  • Strategic Planning
  • MicroSoft Office Suite, Google Suite
  • Visio, MS Project, Asana, SmartSheets
  • Azure Dev/Ops or Jira
  • Team Lead and Manager

Timeline

Product Manager

PropLogix
01.2023 - 01.2024

Director of PMO

PropLogix
10.2019 - 02.2023

Senior Product Manager

CommunityForce
06.2012 - 09.2019

PMO Director

Community Foundation Of Sarasota County
06.2009 - 05.2012

Grants and Scholarship Manager

Community Foundation Of Sarasota County
06.1996 - 06.2009

PMP Certification - Project Management

Villanova University

High School Diploma -

Riverview High School
Margaret PughProduct and Project Management