Margaret Quaceci
Marblehead,MA
Summary
Comprehensive profile in maintaining relationships with vendors and suppliers, ensuring efficient inventory control. Developing and implementing process improvement initiatives to meet organizational goals and achieve optimal operational flow and productivity. Extensive knowledge of defining and updating policy and strategic decision skills to develop cost-effective solutions for real-life challenges. Distinctive effectiveness in building management, training, and leading staff to deliver on KPIs. Foreign-language skills: Italian (fluent). Notary Public.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Site Operations Coordinator
Aurora Flight Sciences, a Boeing Company
01.2022 - Current
- Coordinate and support the completion and execution of site events.
- Serve as a go-between and representative of business enterprises.
- Manage delicate matters and data with high privacy and discretion.
- Proven record of successfully managing high-profile and prominent projects and delivering results.
- Serve as the local connection for promoting and outreach efforts, working closely with the Operations Manager, Facilities Manager, Operations Lead, EH&S Project Lead, and Project Manager
Assistant Facility Manager
JLL-Bayer Pharmaceuticals
01.2022 - 01.2022
- Oversees vendors and coordinates maintenance/repair work assignments performed by technicians, vendors, and contractors.
- Coordinate and manage customer VIP visits, assist in recruiting, and coordinate candidates on-site
- Assist in people-related projects like facilities inspections, reports, new hire onboarding, and employee experience inquiries/complaints, and ensure timely/quality service.
- Coordinate and manage moves and employee engagement activities.
- Crafted and implemented processes to reduce friction and enable all team members
- Implemented a new inventory management system, reducing stock shortages by 30% and improving supply chain efficiency.
Sr. Facilities Coordinator
ISS-Facility Services-Takeda Pharmaceuticals
01.2019 - 01.2022
- Processed and maintained company work orders and payroll in the ISS Service portal on FMS and CMMS System
- Processed and maintained data entry in the internal business asset system; processed, maintained, managed office supplies, and organized business meetings
- Maintained internal facilities database and safety training
- Supported the design of internal office MS
- Responsible for managing work orders, payroll, weekly safety training, and monthly employee events
Customer Service Coordinator / Administrative Assistant
Newell Brands
01.2017 - 01.2019
- Proven customer service development skills, processes, and maintenance in SAP.
- Assist sales with customer inquiries from the beginning to the end of the sale.
- Assist customers with production, cost, delivery, upgrades, etc.
- Stay abreast of new developments and technologies to find optimum customer solutions.
- Multitask in a fast-paced work environment for multiple customers at one time.
Facilities Administrative Coordinator
Mortgage Network
01.2015 - 01.2017
- Process and maintain company lease data in Pro-Lease and support the design of internal offices in MS Visio.
- Process and maintain data entry in the internal business asset system, and process and maintain the internal loan database.
- Primarily responsible for maintaining and managing office supplies and organizing business meetings.
- Process and maintain internal loan data in the database and support the design of internal offices.
- Responsible for managing loan servicing mailings.
Administrative Assistant
American Renal
01.2014 - 01.2015
- Organized Excel spreadsheets, filed Medical Records
- Covered receptionist duties
- Provided inventory control, scanned, copied, and filed appropriate inventory documents
Education
MBA - Operations Management
Southern New Hampshire University
Manchester, NHB.A. - General Studies - STEM concentration, Environmental Science minor
Southern New Hampshire University
Manchester, NHSkills
- Data collection and analysis; reports and presentations on facilities and operations
- Domestic and overseas facility operations, maintenance, project management, and customer service
- Production, planning, purchasing, testing, inspection, materials, and process development
- Budgeting and forecasting
- Computer literacy: MS Office; Google Workspace; database management; social media; project management; data analytics; graphics
- Process implementation
- Training management
- Supply ordering
- Customer invoicing
- Scheduling management
Certification
Notary
Languages
Italian
Full Professional
Additional Experience
- Business Owner—Salon Infinité (Boston, MA)
- Developed and built a business from the ground up to generate over $100k annually.
- Created a marketing plan that promoted business and generated clientele.
- Managed all business tasks, including payroll, product inventory, and client management.
- Hired, trained, and supervised stylists by providing guidance in cuts, chemical treatments, and client interactions.
Timeline
Site Operations Coordinator
Aurora Flight Sciences, a Boeing Company
01.2022 - Current
Assistant Facility Manager
JLL-Bayer Pharmaceuticals
01.2022 - 01.2022
Sr. Facilities Coordinator
ISS-Facility Services-Takeda Pharmaceuticals
01.2019 - 01.2022
Customer Service Coordinator / Administrative Assistant
Newell Brands
01.2017 - 01.2019
Facilities Administrative Coordinator
Mortgage Network
01.2015 - 01.2017
Administrative Assistant
American Renal
01.2014 - 01.2015
MBA - Operations Management
Southern New Hampshire University
B.A. - General Studies - STEM concentration, Environmental Science minor
Southern New Hampshire University
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