Summary
Overview
Work History
Education
Skills
Timeline
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Margaret (Peggie) Ramos

North Palm Beach,FL

Summary

After 40 years of continuous experience working in retail cosmetics, I'm an expert in this field. I have an abundance of experience working across most major brands in the cosmetics industry. I have a strong passion for my work and am a loyal and dedicated employee having spent over 15 years with my most recent employer. Creating meaningful relationships with my clients as well as my coworkers comes very naturally to me and brings me much joy. I'm confident that I will be a valuable addition to any sales team in the cosmetic industry.

Overview

22
22
years of professional experience

Work History

Business Manager

Nordstrom The Gardens
08.2021 - 12.2023
  • Counter Manager for Trish McEvoy Cosmetics
  • Consistently achieved line assigned and department sales goals.
  • Planned and successfully executed numerous annual events generating revenue for the brand as well as the store

Business Manager

Nordstrom Northshore
07.2016 - 08.2021
  • Counter Manager for Trish McEvoy and Laura Mercier Cosmetics
  • Excelled at building client relationships and attaining loyal customers resulting in a substantial increase in revenue
  • Built healthy relationships with coworkers resulting in a positive work environment

Business Manager

Nordstrom Woodfield
03.2014 - 07.2016
  • Counter Manager for La Mer
  • Oversaw all aspects of management on a high volume counter
  • Successfully managed a licensed esthetician as well as private spa services
  • Drove revenue through client relationships and orchestrating major events

Beauty Stylist

Nordstrom Woodfield
11.2012 - 03.2013
  • Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
  • Developed expertise across all major brands with unmatched knowledge becoming a top beauty stylist in greater Chicago.
  • Streamlined appointment scheduling process, improving overall customer experience.
  • Collaborated with counter managers from every brand enhancing their individual events and abilities to exceed sales goals.

Business Manager

Nordstrom Woodfield
11.2007 - 11.2012
  • Counter Manager for CHANEL cosmetics.
  • Managed a large team of beauty consultants
  • Was in charge of composing the work schedule for the CHANEL team
  • Mentored associates to improve their skill set and help them grow within the company successfully in all aspects
  • Led by example through showing the importance of building a clientele and developing client relationships

Counter Manager

Christian Dior Cosmetics
01.2002 - 11.2007
  • I grew the counter from #58 in the nation to the #3 counter in the country by leading a sales team through hard work, dedication and drive while setting a strong example.
  • Increased customer satisfaction by providing exceptional service and product knowledge.
  • Achieved sales goals through effective communication and demonstration of products.
  • Managed inventory to ensure adequate stock levels and timely replenishment.
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Organized a highly anticipated event featuring famous celebrity makeup artist Pati Dubroff generating over $100,000.

Education

Bachelor of Science - Business Management And Marketing

Plymouth State University
Plymouth, NH
06.1985

Skills

  • Expert Makeup Artist
  • Team Leader
  • Highly Organized
  • Excel at Client Relations
  • Wardrobe Stylist
  • Strong Promotional Event Planner
  • Achieves Goals
  • High Performer
  • Self-motivation
  • Cross-selling techniques
  • Revenue Growth

Timeline

Business Manager

Nordstrom The Gardens
08.2021 - 12.2023

Business Manager

Nordstrom Northshore
07.2016 - 08.2021

Business Manager

Nordstrom Woodfield
03.2014 - 07.2016

Beauty Stylist

Nordstrom Woodfield
11.2012 - 03.2013

Business Manager

Nordstrom Woodfield
11.2007 - 11.2012

Counter Manager

Christian Dior Cosmetics
01.2002 - 11.2007

Bachelor of Science - Business Management And Marketing

Plymouth State University

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Margaret (Peggie) Ramos