Margaret Rockhold
Tuscaloosa
Summary
Dynamic professional with experience at Shelton State Community College, excelling in event coordination and customer service. Proven ability to enhance workflow efficiency and manage schedules effectively. Strong communication and conflict resolution skills, complemented by a commitment to teamwork and a passion for fostering positive environments. CPR certified, with a focus on safety and engagement.
Overview
2
2
years of professional experience
Work History
Events Part-time Support Staff
Shelton State Community College
03.2025 - Current
- Supported administrative tasks, enhancing workflow efficiency within the department.
- Managed inventory supplies, ensuring timely availability for daily activities.
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Streamlined office processes for improved workflow and increased productivity.
- Assisted in managing schedules, coordinating meetings, and maintaining calendars for optimal time management.
Senior Camp Counselor
YMCA Camp Cosby
05.2025 - 07.2025
- Trained junior counselors on safety protocols and best practices in camper supervision.
- Monitored camper behavior, resolving conflicts and promoting teamwork among participants.
- Counselor for kids ranging 12-16 of age.
- Senior counselors are often over a cabin of 8-10 kids with no co counselor.
Summer Camp Counselor
YMCA Camp Cosby
05.2024 - 07.2024
- Supervised daily activities to ensure camper safety and engagement.
- Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
- CPR Certification received (May 2024).
- Counselor for kids ranging from 8-14 of age
- Learned leadership skills and child development
- Monitored group dynamics and resolved conflicts to promote a positive environment.
- Implemented team-building exercises to enhance social skills among campers.
- Worked with children of varying age, interest, skill, and developmental levels.
- Supported children by actively listening and offering encouragement.
Chipotle Food Service
Chipotle
06.2023 - 09.2023
- Worked effectively in fast-paced environments.
- Gained better knowledge on how to communicate with people in difficult situations.
- Received food service experience
- Took orders from an average of 150 customers per shift.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Associate of Arts - Hospitality Management
Shelton State Community College
Tuscaloosa, AL05-2028
Skills
- Communication and Negotiation
- Event coordination
- Customer service
- Schedule and Time management
- Teamwork Building
- Conflict resolution
Timeline
Senior Camp Counselor
YMCA Camp Cosby
05.2025 - 07.2025
Events Part-time Support Staff
Shelton State Community College
03.2025 - Current
Summer Camp Counselor
YMCA Camp Cosby
05.2024 - 07.2024
Chipotle Food Service
Chipotle
06.2023 - 09.2023
Associate of Arts - Hospitality Management
Shelton State Community College
References
-Available upon request