Margaret Shaffer
Goose Creek,SC
Summary
Dependable retail sales professional. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. Offers background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Kohls Department Store
07.2022 - 07.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
Guest Services Attendant
Whirlin' Waters Adventure Waterpark
05.2021 - 09.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
Education
Bachelor of Arts - Psychology
University of South Carolina - Columbia
Columbia, SC06.2027
High School Diploma -
Stratford High School
Goose Creek, SC06.2023
Skills
- Productivity Maximization
- Customer Assistance
- Cash Register Operation
- Conflict Resolution
Involvement
. Mountaineering and White Water Rafting club member
Timeline
Retail Sales Associate
Kohls Department Store
07.2022 - 07.2023
Guest Services Attendant
Whirlin' Waters Adventure Waterpark
05.2021 - 09.2021
Bachelor of Arts - Psychology
University of South Carolina - Columbia
High School Diploma -
Stratford High School
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