Margaret Shapland
Bristol
Overview
3
3
years of professional experience
Work History
Cashier/Barista/Busser
Panera Bread
Bristol
11.2022 - 08.2023
- Processed customer transactions at cash register, ensuring accuracy and speed.
- Provided excellent customer service in a fast-paced environment.
- Collaborated with team members to ensure smooth operations.
- Handled customer inquiries, resolving issues to enhance satisfaction.
- Trained new team members on cash register operation and stock procedures, improving overall service efficiency.
- Learned roles of other departments to provide coverage and keep store operational.
Games Operator
HB Leisure
Bristol
06.2021 - 08.2021
- Engaged customers to enhance gaming experience and satisfaction, fostering repeat visits.
- Provided exceptional customer service during interactions, leading to positive feedback.
- Processed payments from customers using cash registers or point of sale systems.
- Resolved player disputes regarding game rules or payouts, ensuring fair play and customer trust.
Restaurant Busser
Cava Restaurant
Southington
11.2020 - 02.2021
- Assisted servers by delivering food and drinks, enhancing overall service speed.
- Cleared tables promptly, ensuring a clean and welcoming dining environment.
- Maintained cleanliness of dining area and service stations to support efficient operations.
- Restocked supplies to ensure availability during peak hours.
- Followed health and safety guidelines for food handling practices.
Education
Bachelor of Science - Nutritional Sciences
University of Connecticut
Storrs, CT03-2026
Skills
- Food safety practices
- Customer service
- Cooking instruction
- Meal planning
- Team collaboration
- Group exercise
- Community nutrition
- Eating disorder treatment
Timeline
Cashier/Barista/Busser
Panera Bread
11.2022 - 08.2023
Games Operator
HB Leisure
06.2021 - 08.2021
Restaurant Busser
Cava Restaurant
11.2020 - 02.2021
Bachelor of Science - Nutritional Sciences
University of Connecticut