Margaret Smith
Baltimore,MD
Summary
Energetic and dedicated office manager. 20 Years experience in the HVAC business. Great customer service. Team builder. Management skills. Accounts payable and receivables. Ordering HVAC equipment and parts. Scheduling appointments.
Overview
40
40
years of professional experience
Work History
HVAC Office Manager
Clifton HVAC Systems
04.2002 - 01.2023
- Purchased HVAC equipment and parts for residential installation.
- Scheduled technicians for efficient and professional service to ensure customer satisfaction.
- Permitting and licensing.
- Contracts and customer service.
- Accounts payable and receivable.
- Established long lasting customer relationships.
- Managed over 40 customer calls per day.
- Used critical thinking to break down problems, evaluate solutions and make decisions
Deli and Bakery Manager
Valu Food
09.1982 - 01.2002
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained cleanliness and hygiene in bakery premises.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
- Opened and managed 3 stores.
Education
High School Diploma -
Chesapeake High School
Baltimore, MDSkills
- Office Management, monitoring work flow processes, team builder Support day to day operations to accomplish business goals
- Customer service
- Scheduling
- Purchasing HVAC equipment and parts
- Multi tasking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
HVAC Office Manager
Clifton HVAC Systems
04.2002 - 01.2023
Deli and Bakery Manager
Valu Food
09.1982 - 01.2002
High School Diploma -
Chesapeake High School