Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margaret Sosa

4340 West 5460 South,UT

Summary

Experienced professional dedicated to helping patients meet potential to function in society. Possesses excellent social and interpersonal communication skills to encourage patient comfort and relaxation.

Overview

4
4
years of professional experience

Work History

Behavior Technician

Valley Behavioral Health
01.2021 - 04.2022
  • Developed and implemented reinforcement systems to encourage positive behaviors.
  • Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
  • Trained clients to apply appropriate social skills and behavior modification techniques.
  • Implemented strategies to reduce anxiety and stress levels in clients.
  • Facilitated group sessions to teach clients positive coping strategies.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Charted on each patient daily.

Housekeeping Supervisor

Residence Inn Marriott
01.2018 - 01.2021
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Managed laundry sorting, washing, drying, and ironing.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Worked with front desk to respond promptly to all guest requests.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Increased employee performance through effective supervision and training.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Completed schedules, shift reports, and other business documentation.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.

Education

High School Diploma -

Cyprus High School
Magna, UT
06.2006

Skills

  • Behavior Treatment Plans
  • Intervention Management
  • Appointment Setting
  • Behavioral Management

Timeline

Behavior Technician

Valley Behavioral Health
01.2021 - 04.2022

Housekeeping Supervisor

Residence Inn Marriott
01.2018 - 01.2021

High School Diploma -

Cyprus High School
Margaret Sosa