Margaret Takaki
Lake Forest,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Coding position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Kaiser Permanente
Irvine, CA
10.2004 - 03.2006
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments.
- Prepared patients for electrocardiograms, suture removal and dressing changes.
- Arranged surgeries with surgical center, confirming times with patients.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Customer Service Representative
Recreational Equipment Inc.
Carson, CA
06.1994 - 09.1996
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Provided information regarding charge accounts and loyalty programs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Bookkeeper
Harbor City Enterprises, Inc.
Harbor City, CA
08.1988 - 09.1994
- Maintained and processed invoices, deposits and money logs.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Organized and carried out proactive month-end, quarterly and year-end processes.
- Calculated deductions and processed payroll for employees.
- Verified postings to ledgers to confirm accurate entry and account balances.
- Investigated daily variances and corrected errors to resolve discrepancies.
Education
Associate of Science - Health Information Technology
Saddleback College
Mission Viejo, CA05.2022
Certificate - Medical Assisting
Bryman College
Anaheim, CA06.2004
Bachelor of Science - Telecommunications Management
Devry University
Long Beach, CA06.2000
Skills
- Interpersonal Communication Skills
- Problem Anticipation and Resolution
- Updating Medical Records
- Physician Communication
- Medical Coding
- EMR Systems
- Insurance Claims
- Patient Health Information Access
- Medical Billing
Timeline
Medical Assistant
Kaiser Permanente
10.2004 - 03.2006
Customer Service Representative
Recreational Equipment Inc.
06.1994 - 09.1996
Bookkeeper
Harbor City Enterprises, Inc.
08.1988 - 09.1994
Associate of Science - Health Information Technology
Saddleback College
Certificate - Medical Assisting
Bryman College
Bachelor of Science - Telecommunications Management
Devry University
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