Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Margaret Treadwell

Baton Rouge,LA

Summary

Proven Front of House Staff Member with a track record of enhancing customer satisfaction through exceptional service and maintaining high standards of cleanliness. At Chick-fil-A and Lit Pizza, I elevated guest experiences by skillfully handling requests and ensuring a welcoming environment. Skilled in order taking and greeting guests, I excel in fast-paced settings, significantly contributing to positive dining experiences.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front of House Staff Member

Chick-fil-A
08.2024 - 10.2024
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Helped guests at tables when in need of assistance.

Front of House Staff Member

Lit Pizza
04.2024 - 07.2024
  • Established welcoming atmosphere by greeting each guest warmly.
  • Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
  • Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
  • Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.

Event Assistant

Premier Lanes
10.2023 - 12.2023
  • Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
  • Participated in pre-event planning meetings, providing input on event themes and strategies for success.
  • Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
  • Assisted in organizing successful events by collaborating with vendors and suppliers.

Education

High School Diploma -

East Ascension High School
Gonzales
05-2024

Skills

  • Order taking
  • Greeting guests
  • Cleanliness
  • Memory retention
  • Building rapport
  • Money handling
  • Payment processing

Certification

  • CPR/AED Certification

Timeline

Front of House Staff Member

Chick-fil-A
08.2024 - 10.2024

Front of House Staff Member

Lit Pizza
04.2024 - 07.2024

Event Assistant

Premier Lanes
10.2023 - 12.2023

High School Diploma -

East Ascension High School

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Margaret Treadwell