Margaret Uiagalelei
Waipahu,Hawai'i
Summary
Dedicated and experienced professional with a strong background in customer service, logistics, administration, and community leadership. Proven ability to manage teams, coordinate operations, and deliver exceptional service in fast-paced environments. Skilled communicator with a passion for mentorship, efficiency, and meaningful engagement with both clients and colleagues.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Driver
Self-Employed Lyft and UBER
10.2017 - Current
- Driver: Provide on-demand transportation of passengers and/or food.
Various Roles
United Parcel Service (UPS)
11.2020 - 06.2025
- Personal Vehicle Driver: Delivered packages efficiently using personal vehicle, ensuring accuracy and customer satisfaction.
- Helper Supervisor: Trained and managed seasonal driver helpers, maintaining delivery quality and safety.
- Customer Center Associate: Assisted customers with shipment inquiries and issue resolution in a high-volume service center.
- Package Center Supervisor: Led package flow operations, coordinated shift assignments, and monitored performance metrics.
- Preload Supervisor: Managed early-morning preload team; ensured accurate and timely sorting and loading of packages.
Various Roles
Congregation of the Sacred Hearts, U.S. Province
12.2015 - 09.2019
- Provincial Secretary: Provided executive-level administrative support, managed correspondence, scheduled meetings, and maintained organizational records.
- Youth and Young Adult Minister: Developed and led faith-based programs for youth and young adults, fostering leadership and community involvement.
- Development Director: Oversaw fundraising campaigns, cultivated donor relationships, and organized events to support mission-driven initiatives.
Education
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Kamehameha Schools - Kapalama Campus
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University of Hawai’i - Manoa Campus School of Travel Industry Management
Skills
- Customer Service & Client Relations
- Team Leadership & Supervision
- Logistics & Delivery Operations
- Office & Administrative Support
- Event & Program Coordination
- Conflict Resolution
- Communication & Public Speaking
- Fundraising & Donor Engagement
- Microsoft Office Suite Google Workspace
Certification
- Travel and Logistics Customer Service Training
- Logistics Certifications
Timeline
Various Roles
United Parcel Service (UPS)
11.2020 - 06.2025
Driver
Self-Employed Lyft and UBER
10.2017 - Current
Various Roles
Congregation of the Sacred Hearts, U.S. Province
12.2015 - 09.2019
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Kamehameha Schools - Kapalama Campus
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University of Hawai’i - Manoa Campus School of Travel Industry Management
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