Margaret Weismuller
Crossville,TN
Summary
Accomplished professional with extensive experience in accurately transcribing medical dictations. Offers great time management and task prioritization skills. Adept at quickly learning new software programs and technologies.
Overview
8
8
years of professional experience
Work History
Receptionist
Plateau Pediatrics
12.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Medical Scribe
Upper Cumberland Otolaryngology
12.2022 - 12.2023
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
- Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter.
Food Service Worker
Buccee's
06.2022 - 12.2022
- Maintained order and cleanliness of work areas to conform with health codes
- Acquired new skills to support team and further accommodate customer needs.
Administrative Assistant
Seiber Restoration
12.2020 - 03.2022
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Maintained accurate department and customer records
- Inventoried and ordered supplies for office.
Cashier
Food City
08.2016 - 07.2018
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Trained new team members in cash register operation, stock procedures and customer services
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Certificate - Medical Coding
Roane State Community College
Harriman, TN08.2022
Cosmetology -
Tennessee School of Beauty of Knoxville Inc
Knoxville, TN05.2019
High School Diploma -
Gibbs High School
Corryton, TN05.2018
Skills
- Strong Work Ethic
- Positive Attitude
- Quick Learner
- Problem-Solving
- Verbal and Written Communication
- Fast-Paced Environment
- Knowledge of ICD10 Codes
- Data Entry Experience
- Medical Terminology
Timeline
Receptionist
Plateau Pediatrics
12.2023 - Current
Medical Scribe
Upper Cumberland Otolaryngology
12.2022 - 12.2023
Food Service Worker
Buccee's
06.2022 - 12.2022
Administrative Assistant
Seiber Restoration
12.2020 - 03.2022
Cashier
Food City
08.2016 - 07.2018
Certificate - Medical Coding
Roane State Community College
Cosmetology -
Tennessee School of Beauty of Knoxville Inc
High School Diploma -
Gibbs High School
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