Margaret Wesseh
Herndon,Virginia
Overview
10
10
years of professional experience
Work History
Appliance Specialist, Customer Service Specialist
Pro Services
07.2017 - Current
- 956,000 in Pro Desk Sales, Pro Desk Lead, Account Management, Sales Quotes, Customer Service, Communication, B2C and B2B Sales Model $872,000 in Appliance Sales, Employee of the Month, Employee Training & Onboarding, Customer Relationships, Problem Solving, Teamwork
Human Resources and Administrative Assistant
Cdq Consulting Llc
07.2014 - 05.2021
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Scheduled office meetings and client appointments for staff teams
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
- Executed record filing system to improve document organization and management
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Created and maintained databases to track and record customer data
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Assisted development and implementation of new administrative procedures
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
Education
Bachelor's Degree In Business Human Resources Management -
George Mason University
Fairfax, VA12.2033
Associates Degree In Business Administration -
Northern Virginia Community College
Sterling, VA07.2021
Skills
Seven years of experience in Administrative and Human Resource Assistant, Communication, Employee Onboarding, Training and Development, Excel, Invoicing, Payment Processing, QuickBooks, B2B, B2C, Direct Sales, Data Management, Problem Resolution, Analytical Thinking, Organization, Task Prioritization, Attention to Detail, Software Proficiency, Teamwork and Collaboration
Volunteer Experience
- Home Depot Kid's Workshop, Workshop Leader, Reston, VA, 01/2018 - 12/2019
- Bacon Hill Missionary Church, Food Bank, Herndon, VIRGINIA, 01/2014 - 09/2017
Projects
Business for a Better World Project, 01/2023 - 05/2023, Business. Practices to Produce Effective Community Engagement., https://docs.google.com/document/d/1O-6j_nspNXzUHL2PEV-aq0ZZx0DjaAiASN-dS3Lgu4I/edit?pli=1
Timeline
Appliance Specialist, Customer Service Specialist
Pro Services
07.2017 - Current
Human Resources and Administrative Assistant
Cdq Consulting Llc
07.2014 - 05.2021
Bachelor's Degree In Business Human Resources Management -
George Mason University
Associates Degree In Business Administration -
Northern Virginia Community College
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