Margaret Williams

• Handled transactions and customer service in fast paced environment, as well as maintained custodial duties within theater
• Answered calls for theater and management
• Learned how to deal with major incidents in calm and calculated manner
• As crew lead, managed and directed employees and team members, and assisted store managers with day to day tasks
• Organized group events for crew such as parties and game nights.
• Trained new team members on procedures, customer service, and sales techniques.
• Worked well with teammates and accepted coaching from management team.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
• Operated cash register to ring up final bill and process various forms of payment.

• Remote data collection, organization and entry
• Involved working with and collecting information for majority of school districts in Alabama
• Performed research to collect and record industry data.
• Managed filing system, entered data and completed other clerical tasks.

• Trusted with finance management and trained in customer service and support
• Actively managed, prepared, and reviewed stock and inventory for store.
• Provided exceptional customer service through prompt responses to inquiries and accurate dissemination of information.
• Assisted coworkers and staff members with special tasks on daily basis.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Attended Mississippi State for my first two years of college majoring in Accounting and minoring in Finance.

• Member of Honors College
• Dean's List Fall 2019-Summer 2021
• Non Resident Academic Scholarship Recipient 2019-2021
• Accounting Student Scholarship Recipient 2020-2021
• 3.9 GPA
• Accounting Club Member

Minor: Economics

• Dean's List Fall 2022-Fall 2023
• Transfer Student Scholarship Recipient
• 3.85 GPA