Margaret Wilson
Wahiawa,HI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Office Manager
Interstate Batteries
Waipahu, Hawaii
06.2014 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Develop and train other office associates.
- Overseas day-day business operations; Manage National accounts (DODD) orders. Process NAC checks. Planning and coordinating with hotshot driver/ RSM's on battery orders Complete EOM processing.
- Account receivables: utilizing A/R portal, contacting all dealers who are past due over 45 days. Keeping A/R 60 + under goal 2%. Accounts payables: ensuring all bills are paid in a timely and accurate manner.
- Answered telephone inquiries/ emails from customers and vendors regarding office operations and complaints.
- Prepared correspondence using Microsoft Word, Excel and Outlook.
- Organized and detail-oriented with a strong work ethic.
Front End Supervisor / Cash-Office (Part-time)
Ross Dress for Less
Mililani, Hawaii
06.2009 - 03.2021
- Trained new employees in customer service techniques and store policies.
- Maintained a neat, organized and safe front end/service desk area.
- Resolved customer complaints in a professional manner.
- Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
- Cash office process data financials for daily bank deposits.
Bank Teller
First Hawaiian Bank
Waipahu, Hawaii
03.2013 - 06.2014
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Performed a variety of operational duties; Saturday merchant teller and branch capture, stops and holds.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
Financial Advisor Intern
First Command Financial Services
MililaniAiea, Hawaii
07.2010 - 01.2011
- Administrative work; Microsoft application (Windows, Excel, Outlook)
- Organized, updated, and maintained client files and documents in accordance with company standards.
- Assisted senior advisors in preparing detailed proposals for potential clients based on their objectives.
Education
Bachelor of Business Administration -
Chaminade University of Honolulu, Hawaii
05.2011
Skills
- Leadership
- Customer Service
- Problem Solving
- Attention to Detail
- Team Work
- Time Management
- Verbal and Written Communication
- Microsoft Word, Excel and Outlook
Timeline
Office Manager
Interstate Batteries
06.2014 - Current
Bank Teller
First Hawaiian Bank
03.2013 - 06.2014
Financial Advisor Intern
First Command Financial Services
07.2010 - 01.2011
Front End Supervisor / Cash-Office (Part-time)
Ross Dress for Less
06.2009 - 03.2021
Bachelor of Business Administration -
Chaminade University of Honolulu, Hawaii