Margaret Wilson

Office Associate, Interstate Batteries

06/2014-10/2023

• Oversee daily office operations, ensuring efficiency and adherence to company policies.
• Managing AR maintaining acceptable operation A/R 45+
• Inventory management by ensuring all drivers batches current Inventory are balanced with Jericho Inventory.
• Work with our Business Development Specialist on opening new accounts making sure they all have a pricing strategy in Market IQ and are on route service.
• Accounts Payables: ensuring all bills gets paid in a timely and accurate manner.
• Manage National Accounts (DODD) orders and ensuring our OTIF % is above 95%. Process NAC check. Run End of Month accurately.
• Prepared correspondence using Microsoft Word, Excel, and Outlook.

• Supervised daily front-end operations to ensure efficient customer service and store presentation.
• Resolved customer complaints in a professional manner.
• Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
• Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
• Managed cash handling processes, ensuring accuracy in transactions and minimizing discrepancies.

• Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
• Performed a variety of operational duties; Saturday merchant teller and branch capture, stops and holds.
• Cross-sold bank products such as savings accounts and credit cards to existing clients.