Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Margaret Wright

Waterloo,Iowa

Summary

Dedicated leader and problem-solver with a passion for streamlining operations to advance the mission of spreading the Good News of Jesus and mobilizing the church to fulfill the Great Commission. Skilled in independent decision-making and exercising sound judgment to drive organizational success.

Overview

11
11
years of professional experience

Work History

Dream Center Director

Hope City Church
01.2024 - Current
  • Community Engagement: Designed and executed outreach programs and initiatives, effectively reaching thousands within the Cedar Valley Community.
  • Leadership Development: Created and led numerous opportunities for church congregation members, fostering leadership and team-building skills.
  • Volunteer Coordination: Empowered and developed volunteer leaders to collaborate seamlessly with staff and volunteers, ensuring the efficient delivery of programs.
  • Budget Management: Supervised budgeting and resource allocation to optimize program success.
  • Prison Ministry: Established small groups and church services at Anamosa State Prison in August of 2024.

Outreach Coordinator

Hope City Church
02.2022 - 12.2023
  • Program Leadership: Led and managed outreach programs and initiatives, ensuring successful execution and community impact.
  • Strategic Development: Developed and implemented strategies to effectively meet the needs of the community.
  • Volunteer Coordination: Coordinated with volunteers and staff to guarantee smooth and effective program delivery.
  • Digital Management: Managed the outreach social media page and handled Planning Center registrations to enhance communication and engagement.

Outreach Intern

Hope City Church
06.2020 - 12.2021
  • Program Leadership: Led and managed outreach programs and initiatives, demonstrating exceptional organizational skills.
  • Strategic Development: Created and implemented strategies to address community needs effectively.
  • Collaboration: Coordinated with volunteers and staff to ensure seamless and effective program delivery.
  • Digital Management: Oversaw the outreach social media page and managed Planning Center registrations.
  • This successful internship led to a permanent Outreach Coordinator position, recognizing my ability to create impactful outreach strategies and manage community programs efficiently.

Office Manager

House of Hope
02.2019 - 09.2020
  • Operations Management: Served as the primary contact for maintenance, bills, office supplies, mailing, and day-to-day operations.
  • HR Coordination: Managed HR tasks such as new employee onboarding, payroll, insurance and providing employee support.
  • Process Improvement: Developed and implemented operations and procedures to ensure employees had the necessary tools and resources for their roles.

Customer Service Specialist

Cuna Mutual
09.2018 - 02.2019
  • Client Management: Managed and assisted incoming life insurance clients, ensuring their needs were met and providing excellent customer service.
  • Communication: Effectively communicated with customers via phone, email, and chat to address their needs and concerns.
  • Problem Resolution: Identified and resolved customer complaints and issues, ensuring customer satisfaction.
  • Product Knowledge: Maintained comprehensive knowledge of products and services to provide accurate information to customers.

Personal Banker 2

Wells Fargo
09.2017 - 09.2018
  • Client Relationship Management: Built and maintained strong client relationships, delivering personalized financial solutions.
  • Portfolio Management: Oversaw and grew client portfolios, providing investment advice and financial planning.
  • Sales and Business Development: Drove growth through client acquisition and service expansion, achieving revenue targets.
  • Financial Analysis and Risk Management: Conducted financial analysis, managed risks, and ensured compliance with regulations.

Branch Manager

US Bank
09.2016 - 09.2017
  • Team Management: Recruited, trained, and supervised a team of 9 employees, including tellers and assistant managers.
  • Policy Enforcement: Implemented and enforced bank policies and procedures, ensuring adherence and security.
  • Financial Oversight: Monitored branch financial activities, conducted audits, reviewed reports, and managed cash levels.

Teller/Personal Banker 1 and Personal Banker 2

Wells Fargo
03.2013 - 09.2016
  • Teller-2013, Banker 2013-2016
  • Client Relationship Management: Built and maintained strong client relationships, delivering personalized financial solutions.
  • Portfolio Management: Oversaw and grew client portfolios, providing investment advice and financial planning.
  • Sales and Business Development: Drove growth through client acquisition and service expansion, achieving revenue targets.
  • Financial Analysis and Risk Management: Conducted financial analysis, managed risks, and ensured compliance with regulations.

Education

Some College (No Degree) - Ministerial Leadership

Southeastern University
Remote

Graduated -

Palatine High School
Palatine, IL
01.2001

Skills

  • Leadership and Management
  • Customer Service
  • HR Management
  • Financial Auditing
  • Program Development
  • Budgeting
  • Spiritual Leadership
  • Mission Oriented
  • Shepherding
  • Disciple-making

Accomplishments

  • Established a Hope City Church Campus at Anamosa State Prison, offering small groups, Sunday services, and the Growth Track program to help inmates Know God, Find Community, Discover Purpose, and Make a Difference.
  • In 2022 as an intern and outreach coordinator, equipped and led leaders to mobilize 259 individuals, filling 888 volunteer slots across 90 outreach events.
  • In 2023, as an outreach coordinator equipped and led leaders to mobilize 516 individuals, filling 1342 volunteer slots across 110 outreach events.
  • As of 2024, as the Dream Center Director, we have filled 838 volunteer slots.
  • 2022, 2023 & 2024, led Serve the City mobilizing hundreds of individuals to serve at several outreaches in one day. In 2024, we mobilized 440 people to serve at 53 outreaches in one day.

References

Available upon request

Timeline

Dream Center Director

Hope City Church
01.2024 - Current

Outreach Coordinator

Hope City Church
02.2022 - 12.2023

Outreach Intern

Hope City Church
06.2020 - 12.2021

Office Manager

House of Hope
02.2019 - 09.2020

Customer Service Specialist

Cuna Mutual
09.2018 - 02.2019

Personal Banker 2

Wells Fargo
09.2017 - 09.2018

Branch Manager

US Bank
09.2016 - 09.2017

Teller/Personal Banker 1 and Personal Banker 2

Wells Fargo
03.2013 - 09.2016

Some College (No Degree) - Ministerial Leadership

Southeastern University

Graduated -

Palatine High School

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Margaret Wright