MARGARETA RAMADANI
Greensboro,NC
Summary
I am a dedicated District Manager with proven success driving the policies and procedures behind multi-million dollar Mcdonald's Restaurants. My expertise in employee relations, recruiting, training, development, and auditing has helped streamline workplace operations and capitalize on profitability for over 17 years. I have a track record of creating and implementing successful hospitality programs in which became adopted by company policies. I positively influence my district to do the fast-paced work required to run business as efficiently, safely, and productively as possible.
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
24
24
years of professional experience
Work History
Manager
Apple Inc.
Raleigh, NC
03.2024 - Current
- Resoponsilbe for over 150 team members and Leads.
- Enrusing store operations acheive established goals and objectives.
- Starffing and Retention.
- Improve processes and performance experience through connection teams.
- Create startegy to elevate customer experience throughout all areas of the business.
- Protect all company assets
- Contribute to an inclusive environment through respecting each other's differences and having the curiosity to learn.
Manager
Apple Inc.
Greensboro, NC
09.2022 - 02.2024
- Resoponsilbe for over 150 team members and Leads.
- Enrusing store operations acheive established goals and objectives.
- Starffing and Retention.
- Improve processes and performance experience through connection teams.
- Create startegy to elevate customer experience throughout all areas of the business.
- Protect all company assets
- Contribute to an inclusive environment through respecting each other's differences and having the curiosity to learn.
Executive District Manager
McDonald's Franchise
Greensboro, NC
02.2010 - 11.2019
- Responsible for 300+ staff members, and 36 managers at 4 restaurant locations
- Single-handedly and successfully developed 3 general managers and over 40 shift leaders.
General Manager
McDonald's Franchise
Greensboro, NC
02.2004 - 01.2010
- Oversaw a high-volume, $2.8 million dollar restaurant
- Versed in planning daily operations, staffing, and inventory management.
Assistant General Manager/Shift Manager
McDonald's Franchise
Greensboro, NC
02.2002 - 01.2004
- Effectively motivated associates through continual guidance, direction, development, and coaching
- Responsible for quality, service, and cleanliness.
Crew Person
McDonald's Franchise
Greensboro, NC
02.2000 - 01.2002
- Responsible for food preparation, customer service, and maintaining cleanliness.
Education
GUILFORD TECH COMMUNITY COLLEGE
01.2002
Skills
- Operation programs procedures
- Compensation payroll
- Regulatory compliance
- Budgetary oversight
- Health safety
- Training coaching
- Risk management
- Hospitality focused
- Recruitment
- Succession planning
- Performance management
- Strategic leadership development
- Goal alignment
- Staffing retention
- Retail Managment
Timeline
Manager
Apple Inc.
03.2024 - Current
Manager
Apple Inc.
09.2022 - 02.2024
Executive District Manager
McDonald's Franchise
02.2010 - 11.2019
General Manager
McDonald's Franchise
02.2004 - 01.2010
Assistant General Manager/Shift Manager
McDonald's Franchise
02.2002 - 01.2004
Crew Person
McDonald's Franchise
02.2000 - 01.2002
GUILFORD TECH COMMUNITY COLLEGE