Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
22
22
years of professional experience
Work History
Operating Room Scheduler
Carney Hospital
Dorchester, MA
05.2017 - 07.2022
Developed and maintained the operating room schedule, ensuring that all ORs were properly utilized.
Coordinated with surgeons and other medical staff to ensure accurate scheduling of procedures.
Resolved conflicts between patient schedules, doctor availability, and equipment needs.
Monitored and updated surgical waitlists as needed to maximize efficiency and utilization of resources.
Communicated regularly with nursing staff regarding upcoming surgeries, changes in schedules, and any necessary adjustments.
Performed data entry into various computer systems related to OR scheduling activities.
Maintained accuracy of surgical block time allocations for all physicians utilizing the ORs.
Provided support to anesthesia providers by confirming times for pre-operative assessments prior to surgery start times.
Ensured compliance with hospital policies regarding patient privacy and confidentiality.
Booked surgeries according to physician volume and maintained prompt turnaround times.
Worked with operating facilities to schedule procedures on behalf of surgeons.
Coordinated work processes and routed paperwork to appropriate physicians and staff members.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Emergency Room Unit Coordinator
Carney Hospital
Dorchester, MA
10.2000 - 04.2017
Assisted in the coordination of patient care and services for Emergency Room patients.
Developed, maintained, and updated patient records with accurate information.
Monitored medical supplies and equipment to ensure availability for emergency situations.
Facilitated smooth transitions between departments within the Emergency Room unit.
Coordinated physician orders for tests, treatments, medications. for Emergency Room patients.
Ensured that all documentation was completed accurately according to department standards.
Acted as a liaison between the Emergency Room unit staff members and other healthcare professionals throughout the facility.
Maintained compliance with HIPAA regulations while handling sensitive patient information during admissions process.
Served as a resource person for staff members who had questions about policies or procedures related to the ER unit operations.
Coordinated and performed patient admissions, transfers and discharges.
Collaborated with nurses and other personnel to process patient paperwork and direct to appropriate departments.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Answered telephones and directed calls to appropriate medical or adminstrative staff.
Scheduled tests, lab work or x-rays for patients based on physician orders.
Arranged hospital admissions for patients as required.
Education
High School Diploma -
Dormer High School
Warwick, Warwickshire, England
07-1979
Some College (No Degree) - Business & Secretarial Studies
Mid-Warwickshire College of Further Education
Leamington Spa, Warwickshire, England
Skills
Scheduling appointments
HIPAA Compliance
Cultural Competency
Medical terminology proficiency
Appointment Scheduling
Excellent Communication
Timeline
Operating Room Scheduler
Carney Hospital
05.2017 - 07.2022
Emergency Room Unit Coordinator
Carney Hospital
10.2000 - 04.2017
High School Diploma -
Dormer High School
Some College (No Degree) - Business & Secretarial Studies