MARGARET CATHERINE HANLEY
Brooklyn
Summary
Experienced Program and Marketing Manager with a background in leading diverse teams in marketing, events, eduction, and communications to accomplish project objectives. Strengths include strategic planning, process improvement, and stakeholder management. Known for leveraging technical skills to improve organizational efficiency and drive project success. Previous work contributions include streamlining processes for improved productivity and implementing innovative program strategies that increased overall performance. Skilled in budget management and stakeholder engagement, I drive brand development and lead cross-functional teams to achieve impactful results, enhancing awareness and engagement in the healthcare sector.
Overview
14
14
years of professional experience
Work History
PROGRAM MANAGER: EDUCATION, EVENTS, AND COMMUNICATIONS
ICAHN SCHOOL OF MEDICINE AT MOUNT SINAI, DEPARTMENT OF NEUROSURGERY, MOUNT SINAI HEALTH SYSTEM
New York
01.2022 - Current
- Lead in creating and executing plans for complex education and event programs
- Follows projects through all phases including development of the marketing and project plan, ensuring adherence to the plan
- Oversees the marketing budgets
- Plans and manages all events leading marketing efforts and event developments
- Works with the central marketing team to promote the department through main Mount Sinai channels and external channels inspiring and motivating awareness of the department
PROJECT MANAGER, MARKETING & EVENTS
MOUNT SINAI HEALTH SYSTEM
New York
01.2022 - 12.2022
- Lead in creating and executing plans for complex marketing projects
- Follows projects through all phases including development of the marketing and project plan, ensuring adherence to the plan
- Oversees the marketing budgets
- Plans and manages all events leading marketing efforts and event developments
MARKETING MANAGER
FCI FURNITURE CONSULTANTS
New York
01.2019 - 12.2021
- Served as the sole person in charge of marketing for a 40+ year old furniture and architectural interiors firm, rebranding the company in all facets of marketing
- Oversaw marketing for all six locations throughout the country
- Developed social media presence, email campaigns, building brand awareness and positioning into the contemporary market
MARKETING MANAGER
TRENDY PAL
New York
01.2019 - 12.2019
- Served as a sole person in charge of marketing within an agile start-up environment
- Created the company voice on all facets of marketing
- Supervised a diverse team of community managers, social media managers, and sales managers
FLAGSHIP COMMUNITY MANAGER
FAO SCHWARZ, MERCHSOURCE, LLC
New York
01.2018 - 12.2019
- Operated in a multi-faceted and all-encompassing corporate-level role, building the entire marketing program from concept to completion
- Worked with high-profile corporate partnerships, executives, celebrities, and clientele
Sales Specialist
Apple
Charleston
10.2017 - 02.2018
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Participated in team meetings to review progress against objectives set by management.
- Listened to customer needs to identify and recommend best products and services.
- Stayed up to date on company products and services to support sales objectives.
- Resolved customer complaints in a timely manner.
EXPERIENCE AND COMMUNITY MANAGER
ATHLETA, GAP INC.
New York
01.2016 - 12.2017
- Consistently earned promotion based on performance excellence
- Successfully created and launched the brand ambassador program from inception to execution on a national scale
STUDIO AND CLIENT MANAGER
YOGA PEOPLE
Brooklyn
01.2015 - 12.2015
- Identified opportunities to up-sell additional services benefiting client.
- Focused on achieving highest level of expectations to meet client and company satisfaction.
- Managed client accounts, including conducting regular reviews and providing strategic advice.
- Developed and maintained strong relationships with clients to ensure customer satisfaction.
- Generated ideas for campaigns that would help increase studio awareness among target audiences.
CO-FOUNDER, CO-OWNER, AND MASTER TEACHER
SACRED SWEAT YOGA
Atlanta
01.2014 - 12.2015
- Utilized an entrepreneurial mindset to develop a yoga studio and handle client engagement across the community.
RESEARCH AND TEACHING ASSISTANT
NEUROSCIENCE INSTITUTE AT GEORGIA STATE UNIVERSITY
Atlanta
01.2013 - 12.2015
- Collaborated with other faculty members to plan lessons that promote critical thinking skills.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
- Acted as a liaison between students and faculty, facilitating communication and understanding.
- Assisted teachers with lesson preparation and curriculum implementation.
- Graded exams, assignments and essays and recorded grades.
RESEARCH DATABASE COORDINATOR
LEVINE CANCER INSTITUTE AT CAROLINAS MEDICAL CENTER, ATRIUM HEALTH
Charlotte
01.2012 - 12.2012
- Developed data models and database designs to plan projects.
- Provided training sessions on how to use the databases effectively.
RESEARCH INTERN
LEVINE CHILDREN'S HOSPITAL AT CAROLINAS MEDICAL CENTER, ATRIUM HEALTH
Charlotte
01.2011 - 12.2012
- Collaborated with other interns to ensure efficient completion of research tasks.
- Collected, analyzed, and interpreted data using statistical software.
- Examined experiment results to identify potential underlying causes for scientific findings.
- Utilized various research tools and software to gather and analyze information.
- Assisted in designing and implementing research studies, including developing hypotheses and methodologies.
- Collaborated with senior researchers to refine research questions and approaches.
- Met with key personnel and communicated project status and findings.
Education
MS / PHD PROGRAM - BEHAVIORAL NEUROSCIENCE & PSYCHOPHARMACOLOGY
NEUROSCIENCE INSTITUTE
Atlanta, GABachelor of Arts (BA) - PSYCHOLOGY
QUEENS UNIVERSITY OF CHARLOTTE
CharlotteBachelor of Arts (BA) - STUDIO ART AND ART HISTORY
COLLEGE OF CHARLESTON
Charleston, SCSkills
- MS Office Suite
- Google Suite
- CRM management
- Non-profit fundraising and donor management
- Adobe Creative Suite
- Cvent - Advanced
- Zoom - Advanced
- Project management
- Event planning
- Marketing strategy
- Budget management
- Social media marketing
- Brand development
- Team leadership
- Stakeholder engagement
- Communication skills
- Collaboration skills
- Microsoft To-do
- Microsoft teams
- Excellent communication
- Vendor management
- Professionalism
- Microsoft forms
- OneDrive for business
- Cross-functional team leadership
- E-Commerce Systems
- Project leadership
- Project coordination
Timeline
PROGRAM MANAGER: EDUCATION, EVENTS, AND COMMUNICATIONS
ICAHN SCHOOL OF MEDICINE AT MOUNT SINAI, DEPARTMENT OF NEUROSURGERY, MOUNT SINAI HEALTH SYSTEM
01.2022 - Current
PROJECT MANAGER, MARKETING & EVENTS
MOUNT SINAI HEALTH SYSTEM
01.2022 - 12.2022
MARKETING MANAGER
FCI FURNITURE CONSULTANTS
01.2019 - 12.2021
MARKETING MANAGER
TRENDY PAL
01.2019 - 12.2019
FLAGSHIP COMMUNITY MANAGER
FAO SCHWARZ, MERCHSOURCE, LLC
01.2018 - 12.2019
Sales Specialist
Apple
10.2017 - 02.2018
EXPERIENCE AND COMMUNITY MANAGER
ATHLETA, GAP INC.
01.2016 - 12.2017
STUDIO AND CLIENT MANAGER
YOGA PEOPLE
01.2015 - 12.2015
CO-FOUNDER, CO-OWNER, AND MASTER TEACHER
SACRED SWEAT YOGA
01.2014 - 12.2015
RESEARCH AND TEACHING ASSISTANT
NEUROSCIENCE INSTITUTE AT GEORGIA STATE UNIVERSITY
01.2013 - 12.2015
RESEARCH DATABASE COORDINATOR
LEVINE CANCER INSTITUTE AT CAROLINAS MEDICAL CENTER, ATRIUM HEALTH
01.2012 - 12.2012
RESEARCH INTERN
LEVINE CHILDREN'S HOSPITAL AT CAROLINAS MEDICAL CENTER, ATRIUM HEALTH
01.2011 - 12.2012
MS / PHD PROGRAM - BEHAVIORAL NEUROSCIENCE & PSYCHOPHARMACOLOGY
NEUROSCIENCE INSTITUTE
Bachelor of Arts (BA) - PSYCHOLOGY
QUEENS UNIVERSITY OF CHARLOTTE
Bachelor of Arts (BA) - STUDIO ART AND ART HISTORY
COLLEGE OF CHARLESTON
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