Microsoft Excel
As a Security Staff Manager at PNC, I oversee staff responsible for ensuring compliance with regulations, policies, and procedures relevant to access certification. I have more than 16 years of experience in the banking industry, with a background in quality control, risk management, and business analysis. I am passionate about providing excellent customer service, training and coaching employees, and improving processes and systems. I have skills in requirements analysis and process improvement, which help me to deliver effective and efficient solutions. My goal is to contribute to the success and security of PNC and its customers, while also learning and developing new skills.
