MARGARET KELSEY

• Founded mindful leadership coaching and consulting practice focused on women leaders redefining and advancing their careers.
• Deliver customized 360-degree Leadership Coaching programs for executives and senior teams, strengthening leadership effectiveness and resilience.
• Design and implement tailored workforce retreats, workshops, and SCORM-compliant learning content on stress management, resilience, leadership and culture transformation.
• Authored and actively promote self-published book: Designing Successful Coaching Programs Using AI, presenting workshops to corporate clients and coaching professionals.
• Leverage vibe coding platforms to produce interactive apps that support leadership growth.

Lead consulting practice designing and delivering scalable, AI-enhanced learning solutions and leadership development programs for Fortune 500 companies, nonprofits, and academic institutions. Recognized for creating lasting improvements in organizational effectiveness, team alignment, and stakeholder engagement. Partner with staff augmentation services as needed. Selected key projects and achievements:

• Mars/Wrigley: Led a 6-month AI-driven initiative reviewing and updating 1,000+ courses within a global Portfolio Transformation Project. Collaborated cross-functionally to redesign leadership development pathways, significantly enhancing training efficiency and effectiveness.
• Society for Human Resource Management (SHRM): Redesigned two flagship HR programs: HRBP: Becoming a Strategic Influencer and Senior HRBP: Catalyst for Cultural Change. Improved strategic alignment and cultural effectiveness across HR functions.
• Child Mind Institute: Project managed the development of an innovative online mindfulness training platform, deployed successfully to 60,000 California educators. Facilitated cross-sector coordination with external IT vendors.
• University of Southern California (USC): In collaboration with Barrett Values Centre, co-designed comprehensive online learning curricula preparing 250+ faculty and administrators for institution-wide cultural transformation, ensuring smooth adoption and high learner engagement.
• Maine Quality Counts: Architected and implemented a scalable, custom learning management system supporting training and compliance for over 2,000 healthcare practices across New Hampshire, Vermont and Maine transitioning to value-based care practices under Federal CMS guidelines.
• Unum: Transformed a 12-week onboarding program for customer service representatives into a streamlined 8-week hybrid model, significantly reducing new employee ramp-up time and increasing operational readiness. Designed internal team training on blended learning best practices.
• WEX Inc.: Managed a $350K enterprise-wide technical training project for CRM system adoption across 15 departments. Directed end-to-end program development, including stakeholder coordination, pilot testing, and successful company-wide deployment.
• ZeOmega: Engaged by the VP of Clinical Care Services and the Director of Clinical Care Consulting, designed and delivered two consultative leadership retreats to mid-level managers and directors to promote team cohesion. Integrated BVC psychometrics to identify and address larger organizational barriers influencing team’s effectiveness.
• Boston Medical Center: Project managed the training roll-out of a clinical care management system across three regions in Massachusetts, coordinating the production and delivery of custom content for 8 departments.
• PowerPay (now EVOPayments): Collaborating directly with senior leadership, conducted extensive performance analysis across seven departments to produce targeted onboarding programs. Achieved a 30% reduction in sales associate ramp-up time.

• Oversaw global training strategy for flagship leadership certification and cultural transformation programs.
• Directed and managed 200+ courses across a global network of 30 certified partners.
• Developed and standardized global partner onboarding processes, legal contracting frameworks, and quality assurance measures.
• Co-designed and delivered high-impact workshops on values-based leadership, conflict resolution, and effective team dynamics.
• Implemented and configured a custom learning management system (WPLMS) to optimize global course delivery, tracking, and analytics-driven improvement.