Jean Garrett

Speech-Language Pathologist

Self Employed

01.1985 - Current

Treat clients with Vocal Cord Dysfunction and Voice Disorders.
Interpreted results and proposed intervention plans incorporating short and long-range goals.
Monitored and recorded patient progress in response to therapy.
Continually collaborated with doctors and client to achieve speech therapy goals.
Collaborated closely with other healthcare providers to develop comprehensive care plans.
Recorded detailed prognosis, treatment, responses and progress notes in patient charts.
Developed and maintained relationships with customers and suppliers through account development.
Delivered feedback regarding employee performance and training needs.
Approved regular payroll submissions for employees.
Applied customer feedback to develop process improvements and support long-term business needs.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Maintained computer and physical filing systems.
Coordinated special projects and managed schedules.
Evaluated employee records and productivity to complete employee evaluations.
Optimized organizational systems for payment collections, deposits and recordkeeping.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Compared vendor prices and negotiated for optimal savings.
Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
Assessed processes and procedures, complying with OSHA and HIPAA regulations.
Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
Developed close working relationships with front office and back office staff.
Addressed and remedied all patient or team member issues.
Consulted with healthcare professionals on business decisions.
Created and implemented organizational policies and procedures.
Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
Oversaw accounting, budgeting, and financial reporting.
Assisted with regulatory issues such as compliance.
Built relationships with physicians to create steady referral pipeline.
Developed policies and procedures for effective practice management.
Developed and maintained electronic record management systems to analyze and process data.
Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing annual budget and supervising employees.
Performed patient assessments and contributed to development of interdisciplinary care plans.