Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Training driven and compassionate healthcare professional with 18 years hands-on experience in fast-paced medical office and hospital environments. Accountable and responsible with a strong focus on patient wellness and education.