Margaret S Robinson SPHR

• Collaborate with leaders to drive and achieve strategic business initiatives
• Build organizational health and culture through employee engagement programs resulting in a marked improvement in employee satisfaction and eNPS survey data
• Drive talent programs focused on employee development, career growth and succession planning resulting in internal promotion and increased bench strength
• Lead critical organizational change management projects focused on increasing organizational capabilities and effectiveness
• HR Partner supporting California Region North Technical Operations & Network, former partner to Engineering & Construction, and former partner to Residential, Retail and Business Sales
• Leadership advisor, providing guidance and coaching on performance management, workplace issues, risk management, policy and compliance
• Facilitate employee life cycle events, ie, performance check-ins, annual review, calibration, merit planning and integrity training resulting in 100% on time completion
• Champion diversity and inclusion strategies and integrate best practices into the work culture

2011 - 2013 AAA NCNU (Club)

• Supported the enterprise's Sales & Marketing functions, managed a multi-state territory of 1500+ employees
• Managed large scale projects related to organizational restructure and transformation
• Conducted internal investigations and provided consultation support to managers

2008 - 2011 AAA (Insurance Exchange)

• Managed the closure of AAA's Elk Grove Call Center
• Coordinated and managed all off-boarding programs
• Supported the transition of employees exiting the company