Margarette McCracken
Katy
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
24
24
years of professional experience
Work History
Office Manager
Marks Appraisal
06.2006 - 05.2021
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed senior-level personnel working in marketing and sales capacities.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Maintained computer and physical filing systems.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
Marketing Director
Aaron's Furniture
03.2002 - 06.2006
- Mentored local personnel on best practices and protocols to maximize productivity.
- Improved website visibility through development and implementation of SEO strategies.
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
- Optimized email campaigns to increase open and click-through rates.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Planned and executed events and marketing programs to increase qualified leads.
- Initiated sessions with sales team leaders to brainstorm new ideas and promotional strategies.
- Spearheaded market research initiatives to identify trends and opportunities for growth.
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
Assistant Marketing Director
Resturants Of America
01.1997 - 03.2002
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Wrote and distributed press releases to increase brand visibility.
- Conducted market research to identify customer needs and preferences.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Coordinated with design and media teams to develop high-quality creative assets.
- Conducted market analysis and research to identify trends and opportunities.
- Enhanced brand visibility by developing and executing innovative marketing campaigns.
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
Education
High School Diploma -
Farmington High School
Farmington, NM05.1997
Skills
- Organizational Skills
- Schedule Management
- Computer Skills
- MS Office
- Decision-Making
- Workflow Optimization
- Clerical Support
- Administrative Support
- Teamwork and Collaboration
- Office Management
- Goal Setting
- Customer Relations
- Good Judgment
- Travel Coordination
- Office Administration
Timeline
Office Manager
Marks Appraisal
06.2006 - 05.2021
Marketing Director
Aaron's Furniture
03.2002 - 06.2006
Assistant Marketing Director
Resturants Of America
01.1997 - 03.2002
High School Diploma -
Farmington High School