Margarita Arroyo
Oakland,CA
Summary
Detail-oriented professional with extensive experience in preparing and processing a diverse array of court forms and legal documents, ensuring high accuracy and meticulous attention to detail. Proficient in proofreading and executing financial transactions, including cash and credit card payments, while effectively managing USPS correspondence and maintaining organized court records through both traditional filing systems and electronic filing (e-filing). Skilled in scanning, copying, retrieving, and managing archived files, contributing to streamlined operations. Committed to delivering clear and professional communication to the public and staff through various channels, including in-person interactions, phone calls, emails, and written correspondence.
Overview
20
20
years of professional experience
Work History
In Home Health Care Provider
Department of Social Services, Contra Costa Public Authority In Home Care Services (IHSS)
06.2021 - Current
- Provide a range of services for the client, such as bathing, preparing meals, light housework, shopping for groceries, helping the client in their personal necessities such as hygiene and making sure they are safe in their home; encourage the client to do as much of their own care as possible; encourage the client to eat a proper diet.
- Provide companionship and conversation; initiate and participate in leisure activities provided for client as described in the activity calendar and encourage the client to socialize and participate in planned activities or programs to develop friendships with other residents.
- Assist and remind the client to take their medications, making sure medications are up to date and refilled. Follow proper procedures in emergency situations and respond promptly and positively to the client’s request for assistance.
- Assist/ accompany them to appointments with their healthcare providers.
- Share and update their family with the client's progress/health status; reporting changes in a client’s mental, physical or emotional state to their primary doctor or other physicians who are part of the client's health treatment.
- Part-time/On-Call
Courtroom Clerk
Superior Court of California, County of San Francisco
01.2023 - 12.2023
- Recorded official minutes of court proceedings in C-Track (court case management system) in a timely manner, prepared minutes, orders and notices, recorded appearances of court appointed counsels.
- Ensured that appropriate personnel and parties were present and the courtroom was ready when the matters were called. Prepared the calendared when needed for different court departments. Checked San Francisco Inmate Locater and C-Track for custody status.
- Submitted requests for interpreters and court reporters, verified names for court appearances.
- Prepared written correspondence and provided other assistance to judicial officers as needed; assisted attorneys, court staff and the public in person and/or by phone and email; including setting hearings as needed; and processed documents. Provided assistance in other departments as needed to update court minutes and entered future court dates.
- Distributed and posted calendars; gathered and prepared pertinent documents for cases on calendar for presentation; filed, sorted, made copies of documents as needed when court was not in session.
- Maintained and coordinated calendars by consulting with attorneys, judges and other judicial partners regarding calendar continuances for hearings and calendar matters.
Pretrial Specialist
San Mateo County
08.2020 - 06.2021
- Interviewed defendants who have been arrested and booked into the San Mateo County Jail, assess their criminal background by accessing CLETS (California Law Enforcement Telecommunications Systems), CJI (Criminal Justice Information Portal), DMV, FBI, JMS (Jail Management System), Tyler Odyssey (ODY) records and other Law Enforcement computer database.
- Prepared an accurate court report in a timely manner and submitted the report to the Judge or Commissioner via DocuSign for release consideration on own recognizance, conditional release, or deny release from custody.
- Compiled and prepared and obtained signatures on various documents including promises to appear notices releasing on own recognizance form using DocuSign.
- Organized, maintained and purged various departmental files and perform general office duties as required. Communicate with Judicial Officers as required.
- Maintained files and records of the defendants interviewed; proofread and edited material for errors and answer any questions to inquiries regarding the report communicating with the Judicial Officers as necessary.
- Monitored compliance with release conditions; prepare reports and suggested recommendations to the court in cases of non-compliance. Opened cases for defendants who were release on their own recognizances.
- Worked closely with diverse groups, helping them improve probability of future success and achievement through the criminal justice system.
Assistant Deputy Clerk
Supreme Court of California
02.2018 - 07.2020
- Received and examined legal documents for completeness with supporting documentation through TRUEFILING and over the counter filings. Made sure the documents were in compliance with California Rules of Court.
- Provided customer service and assisted the public, court staff, and other agencies at the counter and by phone providing status on their legal cases, answered inquiries and explained fees for court filings.
- Assisted customers in locating court filings and affixed seals, stamps to endorse file documents and copies.
- Entered, retrieved, corrected and updated information in manually for open cases.
- Followed procedures for updating files through the court database; prepared materials for mailing and scanning, received payments for copies when appropriate.
- Prepared standardized notices from the court to the filers regarding the status of their petitions or if their filings were not in compliance at the time of filings.
Pretrial Services Specialist
Superior Court of California, County of Alameda
06.2006 - 02.2018
- Worked closely with diverse groups, helping them improve probability of future success and achievement through the criminal justice system.
- Reviewed and completed the assessment using the court database and California Department of Justice (DOJ).
- Referred defendants to local mental health, alcohol/substance abuse and employment and educational training needs.
- Interviewed defendants in court holding cells; verified information received from the interviews for purposes of eligibility to be release on their own recognizance.
- Worked in collaboration with other public agencies such as Criminal Justice Mental Health and transitional programs.
- Maintained files and records of the defendants interviewed; proofread and edit material for errors and answer any questions to inquiries and concerns for defendant’s family, Judicial Officers, and other court staff.
- Monitored compliance with release conditions; prepared reports and suggest recommendations to the court in cases of non-compliance.
- Participated in case conferencing and conducted presentations.
- Trained 6-12 undergrad interns from U.C. Berkeley on case management, court guidelines, process and procedures of program initiatives.
Education
Paralegal Certificate - Law Studies
St. Mary’s College
08-2003
B.S. - Criminal Justice Administration
Hayward State University
06-2000
Associate of Arts - Liberal Arts
Los Medanos College
Pittsburg, CA06-1997
Skills
- Bilingual -Spanish/English
- Provide procedural information
- Working knowledge of legal documents and legal terminology
- Time management skills
- Understand and maintain necessary confidentiality
- 12 years of connecting – assisting clients with different community resources
- Strong Communication Skills/15 plus years working with the diverse population
- 12 plus years providing customer service
- Critical thinker/Proactive to problem solving
- Solid judgment skills
- Prepare and file legal documents
- Team player
- Multi-tasking oriented
- Attention to detail
- Professional presentation
- 12 years providing Case management
- Interview/assess clients
- Bathing assistance
- Housekeeping tasks
- Vital signs monitoring
- Patient safety
- Behavioral support
- Meal preparation
- Feeding assistance
- Mobility support
- Family communication
Languages
Spanish
Native or Bilingual
Timeline
Courtroom Clerk
Superior Court of California, County of San Francisco
01.2023 - 12.2023
In Home Health Care Provider
Department of Social Services, Contra Costa Public Authority In Home Care Services (IHSS)
06.2021 - Current
Pretrial Specialist
San Mateo County
08.2020 - 06.2021
Assistant Deputy Clerk
Supreme Court of California
02.2018 - 07.2020
Pretrial Services Specialist
Superior Court of California, County of Alameda
06.2006 - 02.2018
B.S. - Criminal Justice Administration
Hayward State University
Paralegal Certificate - Law Studies
St. Mary’s College
Associate of Arts - Liberal Arts
Los Medanos College