Summary
Overview
Work History
Education
Skills
Languages
Timeline
Manager

Margarita Coronel

Three Forks,MT

Summary

Dynamic and dedicated professional with a strong work ethic and a positive attitude, experienced in enhancing customer satisfaction at Rosauers. Proven ability in problem resolution and cash handling, while fostering a collaborative team environment. Committed to maintaining high standards of service and safety, ensuring an inviting atmosphere for all patrons.

Overview

2025
2025
years of professional experience

Work History

Courtesy Clerk

Rosauers
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Collected more than Number shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Maintained clean and tidy checkout area to optimize service delivery.

Manager

Jersey Mike's Subs
07.2023 - 01.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.

Sales Associate

Target
04.2022 - 06.2022

Executed sanitation responsibilities to maintain cleanliness standards. Ensured customer satisfaction through efficient service and support. Assisted customers by loading groceries into vehicles for convenience. Bagged groceries swiftly to optimize checkout process. Collected grocery carts from parking areas to enhance store organization. Handled cash transactions accurately to ensure financial integrity.

Education

Sentinel High School
Missoula, MT
10.2022

Skills

  • Positive attitude
  • Strong work ethic
  • Customer service and assistance
  • Friendly demeanor
  • Patience and tolerance
  • Safety awareness
  • Flexible scheduling
  • Professional appearance
  • Cash handling
  • Problem resolution
  • Upselling techniques
  • Customer relationship management
  • Hospitality expertise
  • Calm under pressure
  • Understanding customer needs
  • Work prioritization
  • Staff training and education
  • Language proficiency

Languages

Spanish
Native or Bilingual

Timeline

Manager

Jersey Mike's Subs
07.2023 - 01.2025

Sales Associate

Target
04.2022 - 06.2022

Courtesy Clerk

Rosauers

Sentinel High School
Margarita Coronel