Margarita Espinoza
Nampa,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills eager to secure customer service position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Fabrication Worker
Lippert Components
10.2022 - Current
- Maintained clean and organized working environment to promote safety and efficiency.
- Collaborated with team members to complete projects accurately and quickly.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Used gauges, templates, and other measuring devices to inspect production parts.
Assistant Manager
Security Finance, Financial Services
11.2013 - 07.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Custodian
Idaho Iceworld
10.2012 - 11.2013
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Customer Service Representative
Central District Health Department
11.2003 - 12.2006
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally. Shared detailed information regarding WIC check options to help customers make decisions.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
GED -
Canyon County Vocational
Caldwell, IDSkills
- Computational Mathematics
- Specification Reading
- Project Deadlines
- Customer Satisfaction
- Creative Solutions
- Following Procedures and Protocols
Languages
Spanish
Native or Bilingual
Timeline
Fabrication Worker
Lippert Components
10.2022 - Current
Assistant Manager
Security Finance, Financial Services
11.2013 - 07.2016
Custodian
Idaho Iceworld
10.2012 - 11.2013
Customer Service Representative
Central District Health Department
11.2003 - 12.2006
GED -
Canyon County Vocational
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