Margarita Gonzalez
Farber Educational Campus
Fresno,CA
1
Language
14
years of professional experience
Home School Liaison – Spanish supports attendance recovery, family communication, and student follow-up through home visits, IEP translating services, and school-based coordination. Bridges counselors, students, and Spanish-speaking families with clear updates on attendance, technology support, and academic concerns. Strengthens family engagement by helping parents understand meetings, services, and next steps.
Work History
Home School Liaison – Spanish
2 Years- Conducted home visits to support student attendance and provide technology assistance
- IEP translating services
- Facilitated translation and academic overview for parents and students during counseling sessions
- Assisted with ELPAC meetings to ensure effective communication and understanding of student progress
- Office assistance
- Attendance support
Home School Liaison – Spanish
1 Year 5 Months- Translation communication to families by phone and home visits regarding attendance, behavior, academic achievement, and health related matters
- Translated communications for families via phone and home visits on attendance, behavior, academic achievement, and health matters to enhance understanding and engagement.
- Recruited families for participation in decision-making groups, such as School Site Council (SSC), to promote community involvement and support school initiatives.
- Provided IEP translation services to facilitate clear communication between families and educators, ensuring access to educational resources.
- Enrollment Support
- Winter session Office Manager
Office Assistant / Child Welfare & Attendance Substitute
1 Year- Attendance Calls/Home Visits
- Translating for Spanish-speaking families
- Translation calls to Alternative Education, explaining grades, attendance, and high school attainment
- Facilitated translation calls to Alternative Education, clarifying grades, attendance, and high school attainment for families.
- Meets with parents, both at the school and during home visits
- Providing information, advice and referrals to students and their families. Analyzing a variety of situations and taking appropriate action.
- Interpreted and explained rules, regulations, and laws governing student attendance to ensure compliance and understanding.
- Provided information, advice, and referrals to students and families, analyzing situations and determining appropriate actions.
- Mild Emotional Support / Spot checks
Office Assistant / IEP / Young Academic Center | Certificated Professional
9 Months- Answered incoming calls professionally, directing to appropriate personnel or taking detailed messages to ensure effective communication.
- Creating and maintaining filing systems, both electronic and physical.
- Managed daily office programs and ensured proper maintenance of equipment to support smooth operations.
- Organized and prioritized workload.
- Conducted follow-up phone calls to parents and students, fostering engagement and support.
- Working independently and exceeding expectations.
- Able to juggle multiple priorities and meet tight deadlines without compromising quality.
- Check-in/Check-out FUSD Materials through Destiny Program
Debt Specialist – Clovis, CA
7 Years 11 Months- Contacted individuals monthly and weekly to solicit payments, enhancing account recovery efforts
- Accept payments over the phone, over the counter and by mail.
- Notated accounts in detail, ensuring accurate updates to customer demographics for better service
- Managed call registry, accounting for all cash, maintaining a balanced drawer every day.
- Reviewed credit reports, skip trace, mail out letters
- Basic knowledge of legal processing in a small claims suit, able to explain the process to customers.
- Reviewed credit reports, conducted skip tracing, and mailed letters to improve account management
- Making sure the office is stocked with all the supplies needed.
Education
Certified Fresno Unified Office Assistant
High School Diploma
Medical Billing Specialist
Skills
Customer Service
Typing (45 wpm)
Bilingual (Read/Write)
Multi-Line Phone Answering
Technology Support
Data Entry
Clerical Duties
Copying/Faxing
Organizational Skills
MS Teams
Filing
Inventory
MS Word/Excel/PowerPoint
PROFESSIONAL DEVELOPMENT
- Fresno Adult School – Dynamics of Office Procedures: Office Procedures
- Business Communications
- Business Ethics
- Telephone/Etiquette
- Desktop Publishing
- Records Management
- Cleared Fingerprints
- Confidentiality Training
- Interpersonal Communication
- Advanced Computer Applications
- Proper Use of Equipment
- Keyboarding
Languages
Spanish
Native or Bilingual
Timeline
Home School Liaison – Spanish
Farber Educational Campus
08.2024 - CurrentRead More
Home School Liaison – Spanish
eLearn Academy
08.2022 - 01.2024Read More
Office Assistant / Child Welfare & Attendance Substitute
J.E. Young Academic Center
08.2021 - 08.2022Read More
Office Assistant / IEP / Young Academic Center | Certificated Professional
Fresno Adult School
01.2021 - 10.2021Read More
Debt Specialist – Clovis, CA
Kings Credit Services
04.2012 - 03.2020Read More
Kaplan College Fresno
Medical Billing Specialist
Read More
Fresno Adult School
Certified Fresno Unified Office Assistant
Read More
Fresno Adult School
High School Diploma
Read More