Focused and Experienced Sales Manager with 10+ years of success in driving sales growth, managing teams, and developing customer relationships. Highly motivated leader committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinic Sales Manager
Milan Laser Hair Removal
2320 W. Loop 340 Suite 200A, Waco, Tx 76711
12.2021 - Current
Opened clinic in December 2021 and was promoted to Clinic Manager Trainer position in October 2022.
Earned Top Performer by consistently meeting or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Built relationships with customers and community to establish long-term business growth.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Identified, hired and trained highly qualified staff by teaching best practices, procedures, and sales strategies contributing to a high-performing work environment.
Successfully led sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Office/ Sales Manager
Matt Dill State Farm
Waco, TX
07.2013 - 12.2021
·Tracked sales unit progress toward predetermined targets to identify emerging obstacles and develop resolution plans.
Maintained sales and marketing events calendar and updated team members on logistics and resource requirements to facilitate achievement of goals.
Worked with service and sales team members to improve workflows and eliminate unnecessary tasks.
Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
Managed daily operations by supporting continuous delivery of excellent services and care.
Recruited and hired talented team members. Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Pitched in to help with office tasks during busy periods and staff absences.
Analyzed and identified improvements to implement in department systems and controls.
Conducted weekly sales team meetings to review progress toward established goals and support individual achievement.
Possessed a competitive spirit and desire to meet and exceed daily sales goals.
Led my sales team by example and contributed to more than half of all written policies for the year.
Promoted a fair, fun and positive culture for the office.
Independent Beauty Consultant
Mary Kay
Waco, TX
05.2012 - Current
Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
Helped customers feel relaxed and comfortable through conversation and personal relatability.
Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Developed strong relationships with clients, resulting in repeat business and increased referrals.
Maintained detailed records of client preferences, purchase history, and contact information for future marketing initiatives and personalized outreach efforts.
Provided excellent after-sales support, addressing any concerns or questions from clients promptly and professionally.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Education
Business Administration
Tarleton State University
Stephenville, TX
Associate of Applied Science - General Business
McLennan Community College
Waco, TX
12.2012
Associate of Arts - General Academics
McLennan Community College
Waco, TX
12.2012
Skills
Excellent Time Management Skills
Impressive Self-Motivation
Strong Written Communication in English & Spanish
Ability to work Independently
Continuous Adaptability
Great Organization Skills
Technical Proficiency
Emotional Intelligence
Team player mindset
Problem solving & troubleshooting
Staff Management
Goal Setting and Achievement
Languages
English
Spanish
Certification
Notary Public Commission; 2016-present
General Lines Property & Casualty Insurance License; 2013-present
General Lines Life, Accident, & Health Insurance License; 2013-present