Margarita Juarez
Chicago,IL
Summary
Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.
Overview
4
4
years of professional experience
Work History
Office Manager
Shades By Matiss
Chicago, IL
10.2020 - Current
- Oversee and manage the production floor, ensuring smooth operations and timely completion of projects.
- Handle procurement responsibilities, including supplier negotiation, inventory management, and order fulfillment.
- Develop and implement scheduling strategies to optimize team productivity and meet project deadlines.
- Manage shipping and receiving operations, ensuring accurate and timely delivery of products.
- Checking received products for damage, quality, and errors.
- Conduct inventory control, tracking stock levels, and reducing waste.
- Coordinate project management efforts, including planning, execution, and monitoring.
- Provide exceptional customer service, addressing client inquiries and resolving issues.
- Facilitate effective communication with team members to ensure alignment with organizational goals.
- Currently managing office operations, including administrative tasks, team support, and workflow optimization.
- Delivered high-quality customer service, handling inquiries, complaints, and support requests.
- Processed orders, provided product information, and ensured customer satisfaction.
- Assisted in resolving complex issues and providing solutions to enhance the customer experience.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Presented performance and productivity reports to supervisors.
- Maintained records of purchases, pricing, and other important data in company databases.
- Tracked orders and confirmed system lead times, delivery dates and costs.
- Discussed defects and delivery problems with suppliers to negotiate refunds.
- Monitored stock levels and identified purchasing needs.
- Drove customer feedback to deliver information to management for corrective action.
Education
Bachelor of Arts - Cinema Art + Science
Columbia College Chicago
Chicago, IL05-2016
Skills
- Operations Management
- Supply Management
- Inventory Control
- Staff hiring
- Workflow Planning
- Team Supervision
- Office Management
- Data Entry
- Procurement
- Scheduling and calendar management
Languages
Spanish
Professional
References
References available upon request.
Timeline
Office Manager
Shades By Matiss
10.2020 - Current
Bachelor of Arts - Cinema Art + Science
Columbia College Chicago
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