Margarita Land
Carlsbad,CA
Summary
Service-oriented administrative professional with a 20+ year background in an administrative setting, both in a university and public education setting. Core competencies include strong customer service skills, problem solving skills, excellent word processing, recordkeeping, and budget monitoring abilities.
Overview
25
25
years of professional experience
Work History
Program Admin Secretary, Elementary Education
Hesperia Unified School District, Cottonwood Elemen
01.2024 - Current
- Managing the program's budget, including personnel and fiscal expenses
- Coordinate the additional 30 days of extended learning opportunities for fifteen elementary schools
- Composes documents (e.g. correspondence, agendas, minutes, newsletters, event programs, handbooks, bulletins, reports, etc.) to communicate information to school and District personnel, the public, and state officials
- Effectively communicate with parents and families regarding program opportunities
- Maintains various records (confidential and non-confidential) to ensure documentation for future reference per administrative and legal requirements
- Review enrollments and approve students attending the expanded learning programs
- Monitors assigned activities and/or program components (e.g. education code, district requirements, employee contracts, component budgets, critical timelines, etc.) to coordinate activities and ensure compliance with established financial, legal and/or administrative requirements
- Track student enrollment, attendance, and retention for over 1400 participants
- Train new personnel (e.g. staff, substitutes, student workers, etc.) and the public to ensure their understanding of established policies and procedures
- Supports assigned administrative personnel to assist with their administrative functions
- Respond to emails and other correspondence to facilitate communication and enhance business processes.
- Update spreadsheets and databases to track, analyze, and report on performance and participation data
- Maintain electronic filing systems and categorized documents
- Scheduled appointments and conducted follow-up calls to district and community partners
- Answered multi-line phone system and enthusiastically greeted callers
Administrative Secretary
Hesperia Unified School District, Cottonwood Elementary
01.2018 - 01.2024
- Ensure compliance with financial, legal, and administrative requirements
- Oversee site budget and expenditures for school, including categorical funding, purchasing, requisitions ensuring fiscal compliance within district and county guidelines and policies
- Provide clerical support to assigned administrative personnel
- Perform administrative clerical duties, including filing of documents, answering telephones, typing forms, letters, and scheduling of meetings for principal and assistant principal
- Process and reconcile payroll for 95+ site employees
- Provide information and excellent customer service to school community
- Various other duties including, but not limited to, ensuring student safety, providing supervision, student behavioral support, consultations with outside agencies (Child/Family Services, law enforcement, county service providers), and translation services when needed
- Proficient in Google Suite (Gmail, Docs, Forms, Sheets, Calendar)
School Secretary
Hesperia Unified School District, Mission Crest Elementary
07.2016 - 01.2018
- Provided clerical support to personnel, students, and parents in the main school office
- Assisted administrators with award and recognition ceremonies for students throughout the year
- Maintained various records (confidential and non-confidential) to ensure documentation for future reference per administrative and legal requirements
- Monitored students referred to the school office for disciplinary action or illness to provide supervision and ensure the safety of students and staff
- Processed and monitored supply and print shop orders and expenses for teachers and staff
- Composed documents (e.g. correspondence, agendas, minutes, newsletters, event programs, handbooks, bulletins, reports, etc.) to communicate information to students, school and District personnel, the public, parents, and state and local officials
- Distributed keys to staff and substitutes, as appropriate
- Processed student registrations and withdrawals.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
Administrative Analyst/Specialist
CSU San Bernardino, Recreational Sports
05.2006 - 04.2016
- Oversee administrative processes, membership services, and marketing needs for the Student Recreation & Fitness Center (SRFC)
- Oversight of various large-scale projects
- Supervise 50+ student employees and one full-time employee
- Specialize in customer service and trained staff to provide a high level of service to the CSUSB campus community
- Process budget and accounting processes for the entire department
- Process human resources and payroll processes, including time sheets and hiring documents
- Monitor and utilize 3 separate annual budgets equaling over 280k
- Provide orientation and student leadership training to employees of the SRFC
- Demonstrated operational knowledge of Microsoft Office programs such as Excel, PowerPoint, and Gmail suite.
- Managed facilities' operational requests and marketing projects.
- Supported departmental communication and training program development and implementation.
- Evaluated processes to develop improvement plans for the membership, marketing, and administrative programs.
Administrative Support Coordinator
CSU San Bernardino, Student Leadership & Dev.
03.2000 - 05.2006
- Served as the Office Manager for the Student Leadership &
Development Office - Responsible for the administrative operations of the department, including the supervision of other staff members and student assistants
- Managed a minimum of 10 student assistant employees at a time
- Designed promotional/advertising items for various events and programs
- Reconciled, monitored, and maintained multiple state, trust, and foundation budget accounts
- Responsible for all purchases and disbursements, including ordering of office supplies and equipment maintenance
- Made travel arrangements for administrators and coordinators
- Completed monthly payroll for 18 employees
- Delegated tasks to administrative support staff to organize and improve office efficiency
- Monitored front areas to provide a high level of customer service to the university and public communities
Education
Bachelors of Arts - Liberal Studies
California State University
San Bernardino, CA06.1999
Skills
- Office administration
- Spreadsheet management
- Travel coordination
- Advanced MS Office Suite & Google Suite
- Master calender management
- Payroll and budgeting
Additional Information
- AWARDS, Classified Employee of the Year, Hesperia Unified School District, 2018-2019
Languages
Spanish
Professional Working
Timeline
Program Admin Secretary, Elementary Education
Hesperia Unified School District, Cottonwood Elemen
01.2024 - Current
Administrative Secretary
Hesperia Unified School District, Cottonwood Elementary
01.2018 - 01.2024
School Secretary
Hesperia Unified School District, Mission Crest Elementary
07.2016 - 01.2018
Administrative Analyst/Specialist
CSU San Bernardino, Recreational Sports
05.2006 - 04.2016
Administrative Support Coordinator
CSU San Bernardino, Student Leadership & Dev.
03.2000 - 05.2006
Bachelors of Arts - Liberal Studies
California State University
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