Margarita Lua
Administrative Assistant
Woodland,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Fresenius Medical Care Holdings Inc.
05.2016 - 09.2020
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Responsible for greeting all that walked in clinic.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, and distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance via physical and digital filing systems.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Administrative Assistant
Woodland Dialysis Services
05.2009 - 05.2016
- Performed varies administrative functions including typing, filing, answering multi phone lines, preparing reports, and maintaining physical and electronic medical records.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent patient/client relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, invoices, and communicate instructions.
- Continually sought methods for improving daily operations, communications with patients, recordkeeping and data entry for increased efficiency.
Certified Hemodialysis Technician
Woodland Dialysis Services
03.2007 - 05.2009
- Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Conducted equipment and safety checks on hemodialysis equipment and supplies.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Provided in-patient care for 78 dialysis patients simultaneously focusing on providing clean, safe, and comfortable treatment environment.
- Recorded patient's pre-dialysis weight, vitals, and any new medical conditions.
- Cleaned and connected fistulas, and grafts to prevent infection.
- Record patient data on hemodialysis flow sheets.
- Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
Certified Reuse Technician
Woodland Dialysis Services
02.2002 - 04.2004
- Monitored inventory levels to keep all medical equipment properly stocked.
- Collaborated with medical staff to confirm availability of patient dialyzer for patient care.
- Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
- Evaluated medical equipment and recommended upgrades when necessary.
- Developed and maintained medical equipment databases.
- Created and implemented medical equipment training programs.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Certified Hemodialysis Technician - CHT= Certified Hemodialysis Technician
Woodland Dialysis Services
Woodland, CA03.2007
Certified Reuse Technician - CRT= Certified Reuse Technician
Woodland Dialysis Services
Woodland, CA02.2002
High School Diploma -
Woodland High School, Woodland, CA
Woodland, CA06.1989
Skills
- Spanish Fluency (Read and Write)
- Meeting Planning
- Calendar and Spreadsheet Management
- Data Entry
- Invoice Processing
- Filing
- Professional Communication
- Recordkeeping
Fluent in Spanish
I am a proud bilingual woman who carries excellent communication skills in English and Spanish, both verbal and written.
Timeline
Administrative Assistant
Fresenius Medical Care Holdings Inc.
05.2016 - 09.2020
Administrative Assistant
Woodland Dialysis Services
05.2009 - 05.2016
Certified Hemodialysis Technician
Woodland Dialysis Services
03.2007 - 05.2009
Certified Reuse Technician
Woodland Dialysis Services
02.2002 - 04.2004
Certified Hemodialysis Technician - CHT= Certified Hemodialysis Technician
Woodland Dialysis Services
Certified Reuse Technician - CRT= Certified Reuse Technician
Woodland Dialysis Services
High School Diploma -
Woodland High School, Woodland, CA
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