Overview
Work History
Education
Skills
Languages
Timeline
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Margarita Nunez

Los Angeles,CA

Overview

2
2
years of professional experience

Work History

Key Holder

Lovisa jewelry store
Los Angeles , CA
08.2024 - Current
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Assisted customers with product selection and resolving complaints.
  • Identified potential shoplifters through observation of suspicious behavior or activities.
  • Verified accuracy of register tills at beginning and end of shift.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Assisted in general housekeeping to maintain store image.
  • Collaborated with management to determine key tasks and delegate to staff members.
  • Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
  • Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.

Cashier/Stylest

Lovisa jewelry store
Los Angeles , CA
08.2024 - Current
  • Created custom looks for clients based on their individual style, body type, and personality.
  • Organized and maintained an inventory of clothing, accessories, and beauty products.
  • Advised clients on proper care techniques for garments and accessories.
  • Ensured that all areas were kept clean and organized at all times.
  • Analyzed sales data to inform future purchasing decisions for the business.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.

Cashier/ Stylest

Lovisa
San Diego, CA
04.2023 - 07.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

Cashier

Judith's Food
Los Angeles , CA
06.2022 - 09.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Bachelor of Science - Clinical Psychology

University of California - San Diego
La Jolla, CA
06-2027

Skills

  • Cash Register Operation
  • Customer Assistance
  • Returns processing
  • Drawer balancing
  • Customer Service
  • Payment Collection
  • POS Systems
  • Cash Handling
  • Retail Merchandising
  • Credit and cash transactions
  • Cleaning and sanitizing
  • Accountability
  • Collaboration
  • Organization

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Key Holder

Lovisa jewelry store
08.2024 - Current

Cashier/Stylest

Lovisa jewelry store
08.2024 - Current

Cashier/ Stylest

Lovisa
04.2023 - 07.2024

Cashier

Judith's Food
06.2022 - 09.2022

Bachelor of Science - Clinical Psychology

University of California - San Diego

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Margarita Nunez