Margarita Oquendo
Grapevine,TX
Summary
Dedicated food industry professional with a track record of meeting company goals using consistent and organized practices. Trained to work under pressure and adapt to new situations and challenges to better enhance the organizational brand.
Support in the implementation, monitoring and control of the company's integrated quality management system (Quality, Safety, Occupational Health and Safety and Environment).
Overview
9
9
years of professional experience
1
1
Certification
Work History
Financial Analyst
Financiera Centro, S.A
, Panama
06.2017 - 03.2020
- Provided primary customer support to internal and external customers.
- Verified accuracy of all computer system information by updating data and improve system by 90%.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Managed, tracked and monitored financial updates, watch lists and insurance files.
Quality Assurance Food Safety Technician
Moliendas Papelon, S.A MOLIPASA.
, Venezuela
03.2014 - 05.2017
- Development, implementation and monitoring of Hazard analysis and critical control points system (HACCP).
- Safety team review meetings scheduled and chaired to review performance effectiveness mitigating risk, improving performance and achieving customer satisfaction.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices.
- Created thorough audit reports, including results, recommendations and conclusions.
- Evaluated processes to assess and minimize personnel exposures to physical, ergonomic, chemical and biological and occupational hazards.
Documentation Analyst
Moliendas Papelon, S.A MOLIPASA.
, Venezuela
03.2012 - 02.2014
- Filed and maintained back-up copies of company forms and documentation.
- Updated training material, operation manuals, and technical guides to coincide with current standards.
- Collected consumer feedback and presented findings to management to target process improvements.
- Updated end-user documentation to support system changes.
- Consulted with development team to evaluate technical documentation needs.
- Prepared company forms with organized appearance to solicit services.
- Collaborated with quality assurance team to comply with regulatory requirements.
Quality Management Analyst
Moliendas Papelon, S.A MOLIPASA.
, Venezuela
10.2010 - 02.2012
- Reported problems and any concerns to management.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Completed supporting documentation for testing procedures, including data capture forms, equipment logbooks and inventory forms.
Education
Bachelor of Science in Renewable Natural Resources - Environmental Engineering
Experimental National University "Ezequiel Zamora"
Venezuela07.2009
Skills
- Supervision
- Training & Development
- Analytical skills
- Multitasking abilities
- Leadership
- Team player
- Collaboration
- Responsible
- Microsoft Office
Certification
- PARAPROFESSIONAL ESC*20 Serving the Educational Community 2021.
- Certified in food safety and quality management, "Lisandro Alvarado" Centroccidental University - 176 hours. Venezuela.
- Certified industrial safety, hygiene and work environment, AFIRO and Jose Leonardo Chirino University Institute Of Technology - 168 hours. Venezuela.
Timeline
Financial Analyst
Financiera Centro, S.A
06.2017 - 03.2020
Quality Assurance Food Safety Technician
Moliendas Papelon, S.A MOLIPASA.
03.2014 - 05.2017
Documentation Analyst
Moliendas Papelon, S.A MOLIPASA.
03.2012 - 02.2014
Quality Management Analyst
Moliendas Papelon, S.A MOLIPASA.
10.2010 - 02.2012
Bachelor of Science in Renewable Natural Resources - Environmental Engineering
Experimental National University "Ezequiel Zamora"
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