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SoftwareEngineer

Margarita Ruiz

Midland,United States

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Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Summary

Talented Invoice specialist processes high volumes of invoices, resolves accounting issues, and satisfies clients with prompt support. Offers proven skills in Quickbooks invoicing and account reconciliations. Good at handling paperwork and staying on top of challenging accounting demands. Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader. Highly familiar with inventory counts, business audits, and documentation requirements. Results-oriented professional with a diverse background in management and customer service.

Skills

  • Customer Service Specialist
  • Advanced MS Office Suite Knowledge
  • Records Management Systems
  • Inventory Management
  • Detailed Oriented
  • Mentorship and Training
  • Invoice and Payment Tracking

Work History

Inventory Specialist

Best Buy
08.2021 - 08.2023
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.
  • Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery

Warehouse Lead

Best Buy
08.2021 - 07.2023
  • Trained employees on equipment operation and safety protocols.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Supervised warehouse operations by managing employees during shifts.
  • Oversaw daily operations and shipping and handling processes.
  • Oversaw warehouse staff and maintained efficiency in a fast-paced environment.
  • Alternated goods in inventory by observing a first-in and first-out approach to keep shelves organized and adequately stocked.

Shift Lead

Best Buy
08.2021 - 07.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Helped store management meet standards of service and quality in daily operations.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Financial Assistant

Best Buy
05.2021 - 07.2023
  • Balanced currency, coins, and checks in the cash drawers at the end of shifts and calculated daily transactions.
  • Completed and filed daily accounting paperwork.
  • Balanced store safety and cash drawers daily.
  • Maintained change fund and ordered currency as needed.
  • Creating bank deposits.

Customer Service Associate

Best Buy
05.2021 - 07.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.

Dispatcher

Southern Connections & Services
04.2022 - 07.2022
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of 2-8 fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.

Invoice Specialist

Alpha Energy Solutions
09.2023 - Current
  • Tracked vendor invoicing to obtain missing paperwork and complete prompt payments.
  • Prepared monthly and deliverable-based invoicing.
  • Conferred with clients to explore solutions to identify billing errors and enacted prompt resolutions.
  • Reviewed invoices for accuracy and completeness before issuing payments.
  • Entered invoice data into the company's invoicing system to enable proper tracking and record-keeping.

Education

Some College (No Degree) - Computer Science And Programming

Midland College
Midland, TX

High School Diploma -

Lee High School
Midland, TX
05.2019

Overview

3
3
years of professional experience

Websites

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Margarita Ruiz