Results-oriented leader with expertise in cost basis knowledge and regulatory compliance. Demonstrated success in cross-functional collaboration and client issue resolution. Proven track record of enhancing team performance and driving operational excellence.
Overview
45
45
years of professional experience
Work History
Manager
American Stock Transfer (AST)
Brooklyn
01.2000 - 04.2025
Facilitated reconciliation of sales and purchase plans for Dividend Reinvestment department.
Managed complex client relationships and share plans for issuers.
Supported sales and purchase transactions for 1,200 transfer agency clients.
Ensured compliance with accounting standards and regulatory requirements.
Prepared reports and analyses, escalating findings to senior management.
Collaborated across departments to resolve operational issues efficiently.
Oversaw internal and external audit inquiries, ensuring data integrity in share reconciliations.
Developed a high-performing team for cost basis maintenance and optimized project management processes.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Led a team of XX employees, ensuring high productivity and excellent customer service.
Negotiated contracts and agreements with vendors and suppliers to reduce costs.
Managed inventory levels to meet demand without overstocking, reducing waste.
Dividend Reinvestment Plan reconciliation and pro
Bank of New York
Manhattan
10.1992 - 05.1998
Responsible for accuracy and integrity for all dividend reinvestment and ESPP-qualified transactions and account data.
Daily reconciliation and oversight for all dividend reinvestment activities.
Discrepancy investigation: Identify, research, and resolve variances, and errors.
Process daily share sales, legal transfers of shares, company items, and daily purchases.
Reconciliation Clerk
Bank of New York
Manhattan
07.1980 - 03.1984
Reviewed daily transaction reports for discrepancies and irregularities.
Assisted in reconciling customer accounts and resolving discrepancies.
Maintained accurate records of financial transactions and reconciliations.
Education
Some College (No Degree) - Administrative Assistant
Kathrine Gibbs Shool
New York, NY
Principals of Banking, Markets
American Institute of Banking
New York, NY
Skills
Cost basis knowledge
Share reconciliations
Regulatory compliance
Strong problem-solving skills
Ability to collaborate effectively
Work with a sense of urgency
Tax reporting
Client resolutions
Cross-functional collaboration
Problem solving
Operations management
Relationship building
Data analysis
Work prioritization
Complex Problem-solving
Emergency response
Rapidly adapt to new technologies
Technical Summary
American Stock Transfer Proprietary record keeping system (IRMA)
UI Cost Basis system written in Java
HRIS (Workday)
Tax Lot engine ( Java , DB2 )
Logicgate
Microsoft Office: Word; Excel; PowerPoint
Remote Software: Zoom, Teams
Notable Skills
Cost Basis and Data Integrity
Cash and Share Reconciliations
Ability to collaborate effectively
Work with a sense of urgency
Tax reporting
Client resolutions
Affiliations
Volunteered in Citizen Schools through my job at AST in 2016 . Working with of students to help them to think about their goals and guide them how to brand themselves in the job market in the future .
Accomplishments
Helped develop full automation of sales and settlements for daily share sales
Helped develop automated share proof tool in order to run dividends
Conducted testing on numerous projects including Cost Basis programs testing
Received an award in 2012 for "Outstanding Vision,Dedication and Commitment to Excellence"
Languages
English
Professional
References
References available upon request.
Timeline
Manager
American Stock Transfer (AST)
01.2000 - 04.2025
Dividend Reinvestment Plan reconciliation and pro
Bank of New York
10.1992 - 05.1998
Reconciliation Clerk
Bank of New York
07.1980 - 03.1984
Some College (No Degree) - Administrative Assistant
Operations Specialist (Cash Settlement) at AMERICAN STOCK TRANSFER / EQUINITIOperations Specialist (Cash Settlement) at AMERICAN STOCK TRANSFER / EQUINITI
Customer Service Representative II at American Stock and Transfer/Trust CompanyCustomer Service Representative II at American Stock and Transfer/Trust Company