Margarita Solis
San Jose,CA
Summary
Driven professional with proven expertise in customer service and cash handling, honed at El Catrin Inc. and Chevys Restaurant. Excelled in enhancing customer satisfaction and team performance at Jalisco Taqueria by resolving conflicts and cross-training staff. Demonstrates exceptional work ethic, integrity, and time management skills, achieving high accuracy in transactions and service delivery.
Overview
9
9
years of professional experience
Work History
Cashier
El Catrin Inc.
09.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server and Cashier
Chevys Restaurant
07.2014 - 12.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Manager
Jalisco Taqueria
09.2015 - 12.2015
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Data Entry
Center For Employment Training
San Jose, CA03.2000
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Cashier
El Catrin Inc.
09.2022 - 04.2023
Manager
Jalisco Taqueria
09.2015 - 12.2015
Server and Cashier
Chevys Restaurant
07.2014 - 12.2018
Data Entry
Center For Employment Training
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