Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer
Margarita  Suarez

Margarita Suarez

Jersey City,NJ

Summary

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Versatile team member offering over Number years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.

Energetic Job Title bringing experience in retail product sales. Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases.

Hardworking Personal Shopper familiar with picking, packing and pick-up procedures. Results-driven and detail-oriented with commitment to efficiency. Eager to apply Number years of experience in field.

Ambitious Outside Sales Representative developing plans to meet Industry professionals' needs. Well-versed in building valued discussion around Industry needs and opportunities to increase Product or Service sales. Strategic and efficient with drive for applying sales techniques that support corporate mission.

Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.

Results-oriented sales consultant with over Number years of experience producing outstanding results and strong revenue growth for busy Type industry. Successful closing sales quickly and securing repeat business. Motivated and respected professional with excellent communication and negotiation skills.

  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience

Work History

Online Shopping Manager

ShopRite
Hoboken, NJ
10.2001 - Current
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
  • Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
  • Loaded and unloaded orders at customer's homes or locations.
  • Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Tracked substitutions and informed customers of changes.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Consulted with customers on food selections and custom order requests.

Customer Service Representative

Lee Sims Chocolates
Jersey City, NJ
01.1997 - 08.2000
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

Dickinson High School
Jersey City, NJ
06.1999

Skills

  • Online Order Processing
  • Team Goals
  • Loyalty Programs
  • Purchase Recommendations
  • Customer Service
  • Order Reviews
  • POS Inventory System Operation
  • Emergency Calls
  • Online Chat
  • Attention to Detail
  • Pallet Jacks
  • Personal Shopping
  • Personal Interviews
  • Verbal and Written Communication
  • Customer Needs Assessments
  • Online Platforms
  • Cash Register Operations
  • Cash Counting
  • Credit Checks

Timeline

Online Shopping Manager

ShopRite
10.2001 - Current

Customer Service Representative

Lee Sims Chocolates
01.1997 - 08.2000

Dickinson High School
Margarita Suarez