Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Margarita Vasquez

Falfurrias,TX

Summary

Dynamic Supervisor with a proven track record at Center Education Center 2, excelling in team building and complex problem-solving. Enhanced customer satisfaction through effective communication and timely responses. Skilled in training and mentoring, fostering a motivated workforce while implementing safety protocols to ensure a secure environment.

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

29
29
years of professional experience

Work History

Supervisor

Center Education Center 2
01.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Custodial Shift Supervisor

Seashore Learning Center
02.2018 - 01.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Developed strong relationships with vendors, negotiating favorable contracts for supplies and services.
  • Maintained safety compliance by conducting regular inspections, identifying potential hazards, and addressing issues promptly.
  • Mentored new employees, sharing best practices in cleaning techniques and time management skills.
  • Reduced staff turnover rates by fostering a positive work environment and offering opportunities for growth and development.

Del Mar College

GCA Services
08.1996 - 01.2023
  • Ensured a safe working environment for all employees by enforcing safety protocols and regulations.
  • Implemented preventive maintenance programs for equipment, reducing downtime caused by unexpected repairs or malfunctions.
  • Conducted quality assurance inspections to guarantee adherence to company standards and client expectations in all cleaned areas.
  • Collaborated with other department leads to develop strategies for improving overall facility appearance and functionality.
  • Mentored new hires, fostering a supportive work environment that encouraged professional growth and development.

Custodian

Texas A&M University Corpus Christi
04.1996 - 01.2012
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Moved furniture for cleaning and set up for special events.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.

Education

Roy Miller High School
Corpus Christi, TX
05-1990

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Team building
  • Safety protocols
  • Coaching and mentoring

Languages

Spanish
Professional Working

Timeline

Supervisor

Center Education Center 2
01.2023 - Current

Custodial Shift Supervisor

Seashore Learning Center
02.2018 - 01.2023

Del Mar College

GCA Services
08.1996 - 01.2023

Custodian

Texas A&M University Corpus Christi
04.1996 - 01.2012

Roy Miller High School
Margarita Vasquez