Margarita Alejandra Martin Castro
West Palm Beach,FL
Overview
17
17
years of professional experience
Work History
Sales Associate
Forever 21
Wellington, FL
10.2008 - 04.2025
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Maintained up-to-date knowledge of store merchandise and policies.
- Attended weekly team meetings to review performance goals and objectives.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Conducted inventories on a regular basis to track stock levels.
- Engaged customers in friendly, professional dialogue to determine needs.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Transported trash bags to designated disposal areas.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied trash cans and replaced liners as needed.
- Swept sidewalks and driveways of debris.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Polished furniture to remove dust and dirt buildup.
- Scrubbed walls to remove scuff marks or stains.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Inspected stock for damage or defects and reported issues to management.
- Recorded quantity, type and value of materials or items received.
- Arranged merchandise in an attractive manner to promote sales.
- Stocked shelves with newly arrived products.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Sales Associate
Lacoste
West Palm Beach, FL
12.2024 - 01.2025
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Transported trash bags to designated disposal areas.
- Kept business entrances clean, tidy and professional in appearance.
- Kept stockroom clean and neat for maximum productivity.
- Sorted product according to size, color, and style, ensuring proper placement in stock room.
- Organized back stock room according to established procedures.
Education
Bachelor of Arts - Pedagogia
Universidad Jose Marti
Cuba07-1999
Master of Science - Edad Prescolar
Universidad Silverio Blanco
Cuba06-1994
Skills
- Customer service
- Inventory management
- Visual merchandising
- Sales techniques
- Point of sale
- Product knowledge
- Attention to detail
- Time management
- Listening skills
- Energetic self-starter
Languages
Spanish
Professional
Timeline
Sales Associate
Lacoste
12.2024 - 01.2025
Sales Associate
Forever 21
10.2008 - 04.2025
Bachelor of Arts - Pedagogia
Universidad Jose Marti
Master of Science - Edad Prescolar
Universidad Silverio Blanco